Systems Engineer

Summary

Join Workato's expanding Business Technology team as a Systems Engineer, focusing on endpoint management, security, and automation. You will be crucial in building and maintaining a secure, efficient technology infrastructure. Responsibilities include administering cloud identity providers, developing automation workflows, managing client configurations, and administering business applications. You will also create documentation, write scripts for automation, support security audits, and evaluate new tools. This role requires 5+ years of IT systems administration experience with a security focus, strong scripting abilities, and experience with specific technologies. Workato offers a flexible, trust-oriented culture and a multitude of benefits.

Requirements

• 5+ years of experience in IT systems administration with a security focus
• Strong scripting abilities (bash, python) for automation and management tasks
• Experience administering cloud identity providers (IdP), specifically OKTA and Google Workspace
• Proficiency with macOS administration (Monterey and later)
• Experience with ticketing systems and ITIL frameworks
• Experience with JAMF and/or JumpCloud
• Bachelor's degree in Computer Science or related field (or equivalent experience)
• Experience with automation platforms (Workato, Zapier, or similar)
• Experience implementing zero-trust security frameworks
• Cloud platform certifications
• Ability to balance multiple priorities while maintaining attention to detail
• Proactive problem-solving approach with strong troubleshooting skills
• Excellent communication skills for cross-functional collaboration
• Self-directed with ability to work independently and as part of a team
• Commitment to continuous learning in a rapidly evolving technology landscape
• Creative thinking to develop elegant solutions for complex technical challenges

Responsibilities

• Administer and manage cloud identity providers (OKTA and Google Workspace) for user management and access control
• Develop and maintain Workato recipes to automate IT operations workflows and security protocols
• Manage and troubleshoot client configurations with an emphasis on macOS environments
• Administer business applications including Atlassian Cloud, Jira Service Desk, and Confluence
• Create and maintain documentation for IT systems, processes, and security protocols
• Write and maintain scripts (bash, python) to automate routine administrative tasks
• Support annual security audits and maintain compliance records
• Evaluate and recommend new tools to enhance system management and security