Systems Integration & Automation Specialist

Summary

Join RSI Security as a Systems Integration & Automation Specialist to integrate, optimize, and automate internal tools and systems. You will design and manage integrations between internal and third-party platforms, utilizing APIs, Zapier, and other automation tools. Responsibilities include automating tasks, troubleshooting issues, analyzing workflows, and implementing scalable solutions. You will collaborate with cross-functional teams, provide training, and maintain documentation. Success in this role involves significantly reducing manual workflows, ensuring seamless onboarding/offboarding, minimizing automation failures, and maintaining consistent data across systems. The position requires HubSpot experience, knowledge of project management tools, and proficiency in scripting languages.

Requirements

• HubSpot experience is required, including CRM automation and marketing workflows
• Knowledge of project management tools (Asana, Jira, Kantata/Mavenlink, Scoro ) and other CRM platforms
• Experience in systems integration and workflow automation
• Strong knowledge of APIs, Webhooks, and automation tools (Zapier, Make, etc.)
• Proficiency in scripting languages (Python, JavaScript) for advanced automation
• Strong analytical and problem-solving abilities
• Excellent communication skills to explain technical concepts clearly
• Ability to manage multiple projects in a remote, fast-paced environment
• Detail-oriented, proactive, and capable of troubleshooting complex processes

Responsibilities

• Design, build, and manage integrations between internal tools and third-party platforms
• Utilize APIs, Webhooks, Zapier, Make (Integromat), Softr.ai or similar automation tools
• Automate repetitive tasks and optimize workflows to enhance efficiency
• Troubleshoot integration issues and ensure data accuracy across systems
• Analyze existing workflows to identify automation opportunities
• Implement scalable and efficient solutions to reduce manual workload
• Work with cross-functional teams to develop tailored automation solutions
• Support onboarding, implementation, and maintenance of internal tools
• Provide training and documentation on automation processes and best practices
• Set up error handling and monitoring for integration stability
• Stay updated on new tools, technologies, and best practices in systems automation
• Collaborate with stakeholders across departments (Sales, Marketing, IT, HR, Finance) to identify integration gaps and automation opportunities
• Build and maintain data flows between systems like HubSpot, QuickBooks, Asana, Google Workspace, JazzHR, and SparkHire
• Ensure proper user provisioning/deprovisioning through automated workflows
• Maintain internal SOPs and integration documentation

Preferred Qualifications

Familiarity with database management and SQL (preferred)

Benefits

• Personal wellness and employee assistance program
• Educational reimbursement program
• E-learning training courses
• Company-sponsored leadership and mentoring program
• Performance bonus
• Employee referral bonus program
• Work and life balance
• Remote work