Systems Integrations Analyst

Summary

Join InterPayments, a FinTech SaaS company, as a Partner Marketing Manager reporting to the Head of Product. This home-office based role (with up to 10% travel) involves translating customer goals into reality by developing technical and non-technical programs to reduce payment processing fees. You will work with various stakeholders, advise on best practices, and find creative solutions to challenges. This high-impact position requires collaboration across multiple teams and building partner marketing from the ground up. You will be a consultant to customers, building trust and long-lasting relationships while contributing to a world-class sales and product team. The role offers the opportunity to make a significant impact on the company and its customers.

Requirements

• 2+ years of experience in systems integration, technical support, or a similar role in the payments industry (e.g., at a payment processor, gateway, acquiring bank, or fintech SaaS company)
• Ability to bridge technical and non-technical customer goals in a practical manner, including outlining recommendations and costs/benefits
• Strong understanding of credit card payment processing and industry standards (e.g., card networks, tokenization, PCI compliance)
• Expertise in APIs and integrations, including RESTful APIs, authentication methods, and troubleshooting common integration challenges
• Strong problem-solving skills, with a proactive approach to identifying and resolving integration issues
• Experience working cross-functionally with QA, Product, Engineering, and Support
• Highly organized and detail-oriented, capable of managing multiple integration projects simultaneously
• Clear and decisive written and verbal communication skills
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Self-starter, independent driver who can execute with minimal supervision, balance multiple activities simultaneously, and achieve deadlines
• Responsible & accountable. If you say you will do it, you do it
• Attention to detail and deep curiosity

Responsibilities

• Assist integrators during their development process, answering in-depth API and payments-related questions and guiding them toward successful implementations
• Own the certification process, ensuring that all integrated solutions meet technical, compliance, and performance standards before going live
• Work closely with the QA team to ensure that product testing accounts for real-world use cases and integration scenarios
• Gain deep expertise in InterPayments’ solutions, APIs, and the broader payments landscape to provide informed guidance to partners
• Gather feedback from integrators to help improve documentation, SDKs, and support materials
• Partner with Product, Engineering, Tech Support, and Implementations to drive better integration experiences and product enhancements

Preferred Qualifications

• Previous start-up experience
• Experience with Postman, API testing tools, and monitoring systems
• Exposure to programming languages (e.g., Python, JavaScript) for debugging integrations
• Prior experience in certifying or quality-checking integrated solutions in payments or SaaS industries

Benefits

• Remote work
• Remote pay range: $90,000 — $110,000 USD