Talent Director, Enterprise

Summary

Join Talentful as a Talent Director and lead, grow, and retain a portfolio of Enterprise client accounts. Drive the performance and success of client projects through strategic leadership, strong project management, and team oversight. Lead a multidisciplinary team of consultants, managing delivery across clients while building trusted relationships. Focus on client satisfaction, team performance, and commercial growth, acting as a strategic advisor to clients and delivering hiring insights. Represent Talentful's brand by delivering impactful sessions and sharing thought leadership. Contribute to Talentful's growth by identifying expansion opportunities within accounts. Report to a Vertical VP and partner with Sales and Marketing.

Requirements

• Proven people leader — you’re able to motivate, support, and drive performance in multi-level, multidisciplinary teams of 10+ people
• Delivery excellence mindset — you ensure teams meet hiring goals, uphold quality standards, and drive client experience
• Commercially savvy — you understand how to grow Enterprise accounts, retain clients, and contribute to revenue growth through renewals and expansions. You’re experienced in producing highly compelling RFPs
• Strategic thinker — you bring hiring insights and market intelligence that influence client roadmaps and C-level decisions
• Exceptional client partner — you build trust at all levels, from managers to executives
• Influential communicator —  you’re comfortable leading QBRs, running advisory sessions, and handling complex stakeholder dynamics
• Analytical and detail-oriented — you use data (NPS, CSAT, performance metrics) to drive decisions and actions
• Confident facilitator and presenter — you’re comfortable running audits, workshops, and trainings for external stakeholders
• Credible subject matter expert — you stay current with talent trends, benchmarks, and best practices
• Brand ambassador — you represent Talentful’s ethos, voice, and consultative style in every interaction

Responsibilities

• Lead a high-performing team of consultants across your client portfolio, ensuring delivery excellence and on-target performance
• Own client success — measured by project outcomes, satisfaction scores (NPS and CSAT), and renewals
• Act as a strategic hiring advisor to your clients, adding value beyond filling roles through insights, benchmarking, and proactive problem-solving
• Build strong internal and external relationships, including regular collaboration with Sales, Marketing, and your vertical VP
• Deliver key client touchpoints including QBRs, monthly insights reports, and advisory sessions
• Conduct and oversee Talent Audits, market mapping, and hiring roadmap planning
• Contribute to Talentful’s growth by identifying expansion opportunities within your accounts

Benefits

• Learning & development
• Accelerating your personal and professional growth
• Flexible working
• Hybrid or Remote work to suit your lifestyle - we trust our people
• Healthcare options
• From employer contributions to health insurance
• Wellness allowance contributions
• Improve either your physical, financial, or mental health with our monthly stipend
• Global co-working
• Deskpass memberships for everyone in our team to work globally on-demand
• Enhanced parental leave
• 14 weeks paid maternity & 3 weeks paid paternity after 1 year service
• Retirement plan
• Matched pension contributions or 401(k) plan to start saving