Team Lead

Summary

Join Greenlight Guru, a leading provider of quality management and clinical data capture software for medical device companies, as an experienced SDR Team Lead. In this player-coach role, you will lead a team of 3 SDRs, driving qualified pipeline by achieving your own targets, developing a high-performing team, and building a scalable SDR function. This role offers the opportunity to grow into a full-time leadership position as the company scales. You will be responsible for coaching and developing SDRs, leading qualification efforts, prospecting, building and refining processes, and collaborating with other teams. This is an ideal role for an emerging leader who is buyer-focused, performance-driven, and passionate about creating exceptional customer journeys.

Requirements

• 3+ years of successful SDR/BDR experience with demonstrated results (achieved or exceeded quota)
• 1+ years of sales team leadership or management experience (achieved or exceeded quota)
• Proven track record of coaching and leading team members to be successful
• Strong understanding of outbound sales, pipeline development, and qualification frameworks
• Strong operational acumen - you know how to build clear, repeatable processes and are always iterating to improve them
• You’re performance-minded and data-driven - you lead with insights and measure what matters
• Excellent written and verbal communication skills

Responsibilities

• SDR leadership: Coach and develop SDRs to improve prospecting, objection handling, and qualification skills - as measured by opportunity creation
• Conduct regular 1:1s, call coaching sessions, and team standups to reinforce skills and accountability
• Help SDRs improve their prospecting, objection handling and qualification skills
• Build and foster a team culture of performance, accountability, and continuous improvement
• Lead qualification: Work alongside your sales team to achieve a quarterly quota of qualified opportunities through a mix of sources (inbound, outbound, and partner-referred)
• Prospecting: Proactively target prospects at companies in a systematic process with a multi-channel and creative outbound prospecting approach (e.g. social selling, video, personalized emails, and phone calls)
• Process building: Create and refine SDR playbooks, scripts, and email templates
• Regularly audit inbound and outbound activities to ensure the team is engaging effectively with the right accounts
• Collaborate closely with other teams, including Sales, Demand Gen, and Product Marketing on outbound account targeting, demand campaign strategies, positioning and messaging, etc

Preferred Qualifications

• Salesforce experience required; Gong Engage and 6Sense experience preferred
• AI experience strongly preferred

Benefits

• Flexible Paid Time Off policy and working hours
• Home Office stipend for new hires
• Multiple Medical Insurance options, plus Dental and Vision
• 401k (with company match)
• Equity Program Eligibility (based on role and/or tenure)
• Paid Maternity and Paternity Leave
• Disability insurance