Team Lead Digital Analytics

Summary

Join Eurowings as a Team Lead Digital Analytics and lead a team of Digital Analysts and Analytical Implementation Engineers. Shape the Digital Analytics strategy, implement best practices, and leverage technology to enhance digital performance and online customer experience. Lead, mentor, and develop the team, fostering a culture of collaboration and continuous improvement. Work closely with digital stakeholders to develop and execute digital analytics projects, providing valuable insights. Enable the business side to revolutionize their digital strategies and empower them with data-driven decisions. Collaborate with the Head of BI on the digital analytics roadmap and strategic alignment.

Requirements

• 7+ years of experience working in the digital analytics space for the web platforms (ideally in an e-commerce or travel/hospitality industry)
• Proven experience in senior analytics role, combined with experience in stakeholder management and communication at all levels
• Experience in leading teams, either directly or indirectly
• Experience in creating and executing digital analytics roadmaps, including strategies for data layer, data protection and analytical insights (self-service / enterprise reporting)
• Strong understanding of digital analytics tools and how to get the extract value from them, such as Adobe Analytics, Google Analytics, Adobe Target, and tag management systems
• Solid experience in planning, monitoring and analysing A/B tests
• Experience in implementing personalisation and customer journey analytics and insights
• Being comfortable while presenting to a senior-level audience
• Strong skills in developing insights and presentations using analytics data
• Effective communication and collaboration with both tech and business stakeholders
• Excellent time management, prioritization and decision-making skills

Responsibilities

• Shape the Digital Analytics strategy, implement best practices, and leverage technology to enhance our digital performance and online customer experience
• Lead, mentor and develop the Digital Analytics team and foster a culture of collaboration, innovation and continuous improvement
• Lead the Digital Analytics team and set the strategic direction for all digital data and analytics, including web/app analytics, A/B testing, customer behaviour analytics, online personalisation, product development, customer journey mapping and other digital analytics initiatives across the Eurowings group
• Work closely with digital stakeholders (product squads and digital marketing teams) to develop and execute digital analytics projects/tickets that drive business and customer value, and provide insights
• Enable the business side to revolutionize their digital strategies and empower them with fast, high-quality decisions (whether it’s product development, A/B testing, or digital marketing strategies)
• Work closely with the Head of BI on the digital analytics roadmap, prioritization, major projects, and adoption/engagement strategies, that align with the overall department goals and vision

Benefits

• Fly with friends and family around the world by using the entire Lufthansa and partner network
• Discover the world within 30 vacation days a year + two days off for Christmas and New Year's Eve
• Get discounts across a large range of brands (e.g. Telekom, Zalando, Apple, Sixt, Bosch…)
• With "Joblunch" from Belonio, Eurowings Digital finances up to 2 EUR of your lunch on working days!
• Evolve professionally in our agile environment by taking part in challenging projects with cutting edge technologies and a lot of personal responsibility
• Shape your career growth through regular discussions with your Team Lead and 360° feedbacks from your colleagues
• Work in a cross functional team where you gain/share knowledge every day and on regular talks like “Peer School” or “Ask the Expert”
• Every year you will get a training budget for meetups, conferences, trainings, coaching
• You can improve your (German) language skills through our online courses
• With your Linkedin Learning account you access plenty of additional trainings and courses
• We love dogs! Feels free to bring your doggo to the office :) They can "work" from our separate dog office
• Get excited and challenge your colleagues while playing with our Playstation 5 or kickertable
• Participate directly in the creation of our product that helps millions of customers create amazing travel memories
• Feel at home in our (English speaking) international & diverse team
• Take part in our regular team events where we celebrate all together e.g. major successes, Carnival or the end of the year!
• Feel our unique atmosphere: a start-up spirit integrated in a big company
• With our trust-based working hours, you can start and finish at a time that suits you for a harmonized work-life balance
• Our hybrid working model gives you the flexibility to keep close connections with your teammates at our offices (e.g. through onsite events), while also having the possibility to work from home
• Relocation package and personalized support (e.g. for Visa or Work Permit) will be offered for you and your family if needed