TrustYou is hiring a
Team Lead - Engineering

Summary

The job description is for a Team Lead - Engineering (Web platform) position at TrustYou, a company that provides a Customer Experience Platform, Customer Data Platform, and chatAI. The role involves managing up to 8 engineers, collaborating with product managers, ensuring quality of the product's input, and fostering team growth. The job is remote and offers flexible working hours, home office equipment budget, career development opportunities, six days for learning & development, a bonus vacation day, team events, social benefits, and equal opportunity employment.

Requirements

• More than 10 years of extensive professional experience in software development, especially working with complex systems
• Over 3 years of hands-on experience in people management and leadership roles with engineering teams
• A solid understanding of software architecture, web platforms and big data technologies
• Aligned with Agile and Lean software development principles
• Implemented engineering best practices and prioritized quality over quantity

Responsibilities

• Owning the team’s commitment to delivering results in alignment with business priorities, timelines, and engineering best practices, along with risk management
• Ensuring the visibility of the team’s activities and smooth communication with all the different stakeholders
• Collaborating with the Product Managers and ensuring the quality of the product’s input, building consensus for scope selection and delivery schedules
• Collaborating with team members to establish clear goals and empower them to achieve successful delivery of their tasks
• Taking ownership of keeping the features and products available, stable, and reliable in production
• Providing technical knowledge and foster the growth of your teammates through supporting knowledge-sharing activities and cross-skilling programs
• Ensuring a positive team experience and understanding each individual’s concerns and needs
• Developing and gathering improvement proposals in terms of ways of working, technology, and tools
• Leading by example and contributing hands-on towards the team’s goals when required

Preferred Qualifications

• Experienced in leading and/or building SaaS platforms
• Experienced in leading and/or building Data analytics products
• Proficient with Python, Kafka or modern frontend frameworks like React

Benefits

• Working in a global, diverse, and collaborative team
• Flexible working hours allowing you the freedom to shape your work-life
• Remote-friendly environment and budget for home office equipment
• On-going career development, training, and coaching
• Six days for learning & development
• Experience your favorite travel adventure by using a bonus vacation day
• Celebrate in style at our team events (in-person and virtually)
• Social benefits and perks based on location