Tech Manager

Summary

Join NICE, a global leader in software solutions, as a Tech Manager leading and coaching development teams. You will foster a collaborative environment, empower team members, and ensure timely delivery of high-quality software. Responsibilities include sprint planning, performance reviews, and providing technical guidance. The ideal candidate possesses a Bachelor's/Master's degree in Computer Science or equivalent, 13+ years of software development experience (including 3+ years managing scrum teams), and expertise in Java, Spring Boot, and Angular. NICE offers a hybrid work model (NICE-FLEX) with flexible hours and numerous career growth opportunities.

Requirements

• Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute
• 13+ years of experience in Software development for software application deployed on cloud environment (AWS)
• At least 3 years' experience in managing multiple scrum teams of software developers of different experience range (Freshers to 12+ years). Frequent operational liaison with Product managers, program managers, peer Technical managers, Architects for software deliveries
• Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem
• Experience developing and supporting multi-tenant cloud-native software delivered secured Software-as-a-Service (SaaS)
• Experienced in software technologies such as Java, spring boot, Angular
• Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance
• Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring
• Familiar with Quality targets and SLAs for SaaS applications
• Experienced with public cloud infrastructures and technologies such as Amazon Web Services (AWS)
• Demonstrated ability to deftly influence others, especially in sensitive or complex situations
• Deep experience with agile software development techniques and pitfalls
• Excellent communication skills, problem-solving and decision-making skills

Responsibilities

• Lead and coach development teams, fostering a collaborative environment to provide technical leadership to achieve project goals
• Empower team members to make technical decisions, instill sense of ownership and self-organize
• Responsible for productivity and quality objectives for respective teams
• Work closely with team members and provide technical guidance and solve the problem related to design, implementation, process, do hands on where required
• Conduct regular performance reviews and provide constructive feedback to team members
• Manage all aspects of the team such as hiring, reviews, mentoring and promotions
• Ensure the sprint and release commitments are met on time and high-quality software packages
• Perform sprint wise planning and development of short, medium, and long-term plans to achieve strategic objectives. Actively guide and mentor the team to develop features to meet functional, documentation and quality while obviating roadblocks
• Prioritize, assign and manage activities and projects in accordance with the R&D departments goals and objectives
• Provide worldwide support to our customers
• Adjust hours of work, priorities and staff assignments to ensure efficient operation based on workload
• Play major role in envisioning and execution of next gen plans (e.g. architecture) to achieve longer term strategic objectives of the organization
• Identify and address roadblocks that hinder team productivity, including organizational obstacles, resource constraints, and dependencies
• Collaborate with other departments to remove impediments that require cross-functional support
• Work with the line of business to define the product roadmap and strategy
• Review technical designs and architecture to ensure quality, scalability, and maintainability
• Manage all aspects of the team such as hiring, reviews, mentoring and promotions

Benefits

• Enjoy NICE-FLEX!
• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week