Technical Adoption Manager

Summary

Join ITQ as a Technical Adoption Manager (TAM) and become a trusted advisor to strategic customers, driving their success with VMware products. Leverage your technical expertise and communication skills to create success plans, deliver technology roadmaps, and provide solution guidance. Collaborate with cross-functional teams and contribute to product improvement by providing customer feedback. Enjoy a supportive and collaborative work environment with opportunities for professional development and growth. ITQ offers flexible working hours, remote work options, and a competitive salary and benefits package. This role requires strong technical skills, excellent communication in French and English, and a passion for helping customers achieve their goals.

Requirements

• You are passionate about your work as a TAM and can guide the customer trough their issues, translating them into concrete solutions
• You communicate effectively in French and English and can act as a professional advisor to enterprise clients
• You are curious to learn new technologies—because that’s what you love
• You are a native French speaker and reside in France

Responsibilities

• Leverage a TAM playbook, delivery kits, and tools, which you will use to help guide your customer through the following activities
• Create a Success Plan with objectives/tasks aligned to customer requirements / business objectives
• Deliver technology roadmaps & assessments that provide next step and outcome-focused plans to drive customer VCF adoption
• Provide Solution Guidance & best practices review to identify performance optimization opportunities
• Optimize Operations to confirm activities are aligned with stated technology goals & priorities
• Provide Industry insights and benchmarking to realize cost savings and reduce operational risk
• Provide feedback to Product Management and Engineering to drive awareness and prioritization of customer feature requests and service adoption blockers and effectively communicate status with the customer and account team
• You will use your organizational and planning skills to keep track of your customer's plans, consumption rates and adapt as needed driving customer value

Benefits

• A comprehensive onboarding process at the company’s headquarters in the Netherlands, followed by an informal lunch or dinner with your “buddy.”
• A friendly atmosphere with a strong company culture
• Regular team events ( team building, after works, partner/publisher conferences )
• Flexible working hours and remote work
• Collaboration with top experts in the field, participation in regular trade shows and events, and global networking opportunities
• Participation in innovative and large-scale projects
• Continuous training programs and funded certifications
• A clear and ambitious vision for the future , with openness to your ideas and feedback
• A competitive salary package, a collective bonus, and an annual budget for training and certifications
• A company car or mobility budget
• A remote work budget to organize your workspace
• Social benefits such as premium health insurance, provident coverage, and an employee savings plan