GitLab is hiring a
Technical Architect, Remote - United States

Summary

The Technical Architect role at GitLab is a multifaceted position responsible for guiding and executing various responsibilities in the Professional Services projects. This role involves detailed technical design, coordination of implementation efforts, mentorship, customer engagement, and staying informed about GitLab's product updates and industry trends.

Requirements

• Strong written and verbal communications
• Demonstrated progressive experience delivering two or more of the following consulting services: SCM migration, Cloud Architecture, DevOps Engineering, CI/CD consulting services
• Demonstrated progressive enterprise level software development experience
• Demonstrated progressive DevOps Platform experience
• Excellent written and verbal communication skills with the ability to influence internal team members, customers and partners
• Demonstrated problem solving and decision-making abilities with effective organizational and time management skills the ability to handle multiple projects and priorities effectively in a fast-paced environment with minimal supervision
• Strong organizational, multi-tasking and presentation skills. Ability to create momentum and foster organizational change

Responsibilities

• Deliver high-level designs for Professional Services projects around GitLab infrastructure and functionality ensuring that the deliverable accurately meets the defined expectations of the customer
• Engage with Customers in a Statement of Work to drive results maintaining a 55% billable utilization
• Deploy to customer on-prem and cloud providers utilizing Terraform and Ansible in our GitLab Environment Toolkit following our reference architectures
• Perform migrations from source system to GitLab using Congregate
• Provide DevOps and DevSecOps consulting and best practices utilizing internal frameworks like DGF and GitLab Flow
• Coordinate and oversee functional implementation activities for internal and partner consultants, developers, and customer points of contact (POC) on large scale enterprise projects
• Mentor PS and partner consultants providing guidance regarding 'Best Practices', communication, and implementation strategies
• Provide mentorship and collateral in the form of documentation, delivery kits, and training materials
• Liaise with and support of other functional groups within GitLab – including (but not limited to) training, development, support, product, engineering
• Provide support to PS Engagement Managers during the scoping and creation of the customer statement of work (SOW)
• Lead technical discovery sessions with customers, partners and GitLab PSEs to understand their business goals, technical constraints and requirements
• Provide technical expertise and consultative advice during the planning stages of a customer engagement
• Stay up to date on new features, and fixes within the monthly GitLab product releases and disseminate key information to the PSE team
• Assists Regional Delivery Managers with Technical Vetting of Partner Consultants, New hire candidates, SOW staffing assessments

Benefits

• Benefits to support your health, finances, and well-being
• All remote , asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support