Technical Business Analyst

Summary

Join Megaport as a Technical Business Analyst and bridge the gap between business needs and technical solutions within our Software Engineering teams. Translate functional requirements into actionable technical specifications, lead discovery sessions with stakeholders, and visualize complex concepts through technical designs. Collaborate with engineers, own the team's backlog, and facilitate agile refinement sessions. Continuously improve processes to optimize collaboration and efficiency. We seek an analytical thinker with 5+ years of experience in business analysis or a related technical role, proven expertise in stakeholder collaboration, and exceptional documentation skills. Megaport offers a flexible, remote-first work environment, generous leave plans, health and wellness support, comprehensive learning support, and a motivated team.

Requirements

• 5+ years of dedicated experience in Business Analysis or a closely related technical role
• Proven expertise in collaborating with stakeholders to define, validate, and secure agreement on effective solutions
• Exceptional ability to produce clear, concise, and comprehensive documentation
• Translating complex technical concepts into understandable terms for both technical and non-technical audiences
• Robust analytical and conceptual thinking skills essential for dissecting intricate business problems
• Superior planning, organisational, and time management capabilities to effectively prioritise and manage multiple initiatives
• Solid understanding and demonstrable experience applying Agile principles within software development teams
• Practical experience with APIs, web services, and web-based software projects

Responsibilities

• Leading discovery sessions with stakeholders to capture and document product requirements, ensuring a clear and shared understanding of desired outcomes across the organisation
• Visualising complex concepts through technical designs, system workflows, user journeys, and business processes to facilitate clear understanding and alignment on business outcomes
• Translating functional requirements into detailed technical specifications, effectively bridging the gap between business and engineering teams
• Owning and prioritising the team's backlog of user stories
• Collaborating closely with engineers to ensure precise communication and refinement of product requirements
• Facilitating agile refinement sessions to drive a shared understanding of project goals and impacts across diverse teams
• Continuously improving existing processes to optimise collaboration and efficiency between business and engineering teams

Benefits

• Flexible working environment – a remote-first culture with coworking options available
• Generous leave plans – including parental leave, birthday leave, and a purchased annual leave program
• Health and wellness support – through a wellness allowance and employee wellbeing initiatives
• Comprehensive learning support – generous study and training allowance plus paid study leave
• Creative, modern workspaces – designed to inspire when you're not working remotely, plus access to coworking spaces via our global WeWork membership if you work remotely, but like to get out of the house sometimes
• Motivated, inclusive team – work alongside industry experts and fresh talent
• Recognition programs – celebrate achievements with our Legend and Kudos awards