Technical Business Systems Analyst

Summary

Join CapTech as a Business System Analyst (BSA) and collaborate with clients to define and deliver technology solutions. You will work closely with business and technical stakeholders, eliciting requirements, designing solutions, and ensuring the final product meets business needs. This role involves various project types, from mobile and content management systems to large-scale integration efforts. As a BSA, you will bridge the gap between business and technology, ensuring solutions are valuable, scalable, and maintainable. You will leverage your experience to provide leadership and shape client strategies. CapTech offers a comprehensive benefits package and opportunities for career development.

Requirements

• Bachelor’s degree in Business Administration, Computer Science, MIS or equivalent combination of education and experience
• Demonstrated progression and growth as a Business Systems Analyst through past career experiences with a minimum of 3 years of experience on IT-related projects
• Familiarity with multi-system integration and common issues that can arise when integrating enterprise technologies
• Experience creating sequence, data flow, and process flow diagrams that visualize the future state
• Awareness of object-oriented development practices and the ability to define objects within an organization and individual processes
• Understanding of modern IT architecture solutions (Cloud, APIs, etc.)
• Excellent written and verbal communication skills leveraged to interface with senior business leadership and technical resources
• Ability to write and perform basic SQL queries required

Responsibilities

• Quickly become familiar with client business challenges and technologies in order to act as a SME and trusted advisor to client stakeholders
• Act as key player in a team environment through all phases of the system delivery lifecycle
• Assist the technical team in solution design including data modeling, interface design, and state transition definition
• Analyze data to understand the current state data structures and quality and how the data might impact the business objectives of the client
• Provide connection between technical and business views to ensure that high quality and impactful solutions are delivered for our clients
• Evaluate the current state of an organization and work with the client to define the desired future state
• Perform gap analysis to identify capability gaps within the organization and propose and evaluate alternative solutions that will fulfill the business needs
• Coordinate integration and user acceptance testing activities
• Work with client stakeholders to understand high level business needs and elicit detailed requirements using various methods

Preferred Qualifications

• Software development work or education experience preferred
• Proficiency with Microsoft Office Suite as well as agile project management software (e.g. JIRA)
• Prior consulting experience preferred

Benefits

• Generous PTO
• Health coverage
• Disability insurance
• Paid family leave
• CapFlex – Employee-first mentality that supports a remote and hybrid workforce and empowers daily flexibility while servicing our clients
• Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
• Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs
• Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care
• Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
• Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
• Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities
• 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness