Technical Consultant

Summary

Join Experian as a Technical Consultant and play a key role in configuring model and workflow deviations in customer platforms. You will partner with project managers, lead technical implementations, collaborate with various teams, and provide technical and business consulting expertise. Responsibilities include facilitating technical discussions, building and testing client-facing software, supporting testing activities, managing multiple product configurations, and consulting on product scoping. This remote position requires a Bachelor's degree or equivalent experience, along with software implementation and revenue cycle experience in a hospital setting. Experian offers a competitive compensation package, core benefits, flexible work arrangements, and generous paid time off.

Requirements

• Bachelor's degree or equivalent experience required
• Requires 2+ years of software implementation experience and 3+ years of revenue cycle experience in a hospital environment
• Epic Front End Revenue Cycle Patient Access tools and optimal workflow experience
• Team player, able to collaborate effectively across groups and learn from others - specifically sales, marketing, product, support and implementation
• Comfortable in a high-pressure, performance-driven environment
• Able and willing to travel as needed (minimal)

Responsibilities

• Partnering with the assigned Project Manager, lead and manage multiple technical product implementations and solutions with high quality
• Collaborate with product, engineering, and other technical team members on delivery of key solutions for the customer
• Facilitate technical discussions for project integrations and technical solutions from one-to-many technical applications
• Provide technical, business consulting, and product expertise to customers enabling comprehensive solutions to be delivered to the client
• Use internal tools to build/ test client-facing software and to troubleshoot issues/ drive resolution
• Support all testing activities with client (with PMO and internal team resources)
• Manage multiple product configurations concurrently with increased complexity including multi-year, facility, product, client host systems, and risk level
• Consult in scoping multiple products to meet desired client measurements
• Identify cross product dependencies and manage configurations to accommodate

Benefits

• This role will be REMOTE from anywhere within the US
• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays