Tecton is hiring a
Technical Documentation Lead, Remote - United States

Summary

The job is for a Lead Technical Writer at Tecton, a company that specializes in production machine learning. The role involves owning the vision and strategy for technical documentation, understanding customer learning journey, defining and measuring impact of great documentation, enabling contributions from subject matter experts, crafting high-quality content, and proficiency in documentation-as-code workflows.

Requirements

• 5+ years in Technical Writing, or similar technical roles (e.g. Product Management, Data Science, Engineering)
• 2+ years in Technical Writing for Data Products or Cloud Platforms
• Mastery of technical writing tools and style: consistent voice, straightforward and lively style, and understanding of the rules of grammar and usage
• Understanding of information architecture concepts and how to apply them to a constantly changing website
• In-depth knowledge of the content development lifecycle, including: understanding the information needs of the audience, gathering information, and reviewing feedback
• Strong project management skills. You strive in a self-directed environment, and now how to engage cross-functional peers to accomplish joint outcomes
• Proficiency in documentation-as-code workflows
• Python & SQL familiarity at the level needed to author and test sample Tecton code
• Experience using AI to produce high quality technical content

Responsibilities

• Own the vision & strategy for Tecton’s documentation
• Deeply understand our customers’ learning journey with Tecton
• Identify and prioritize improvements so that they learn and get to value faster
• Define and measure the impact of great documentation
• Enable subject matter experts from across the organization to make high-quality contributions to our docs
• Directly craft high quality written content for the most important pages and assets

Benefits

• $121,500 - $171,000 a year
• The estimated US base salary range for this position is $121,500 - $171,000 annually for employees based within California & New York
• In addition to base salary, we offer competitive equity & comprehensive benefits such as medical, dental, vision, life, 401(K), flexible paid time off, 10 paid holidays each calendar year, sick time, leave of absence as per the FMLA and other relevant leave laws