Remote Technical Engagement Manager

Summary

Join HackerOne's team as a Technical Engagement Manager to help customers run their hacker-powered security assessments, manage end-to-end delivery of engagements, and support the creation of security testing standards.

Requirements

• 3+ years information security industry experience in penetration testing or similar security assessment work
• 2+ years in a customer-facing role in cybersecurity
• A passionate expert in cybersecurity, including security testing specializations and expertise
• Comfortable working cross functionally with the common goal of customer value driving interactions
• Expertise and familiarity with various penetration testing methodologies. For example, the OWASP methodologies and the PTES
• The ability to communicate vulnerabilities and technical concepts to all audiences, including non-technical individuals
• Motivation to achieve company wide OKRs and KPIs with ownership of results

Responsibilities

• Run a number of individual, concurrent engagements, including HackerOne Pentests, HackerOne Challenges, Code Security Audits (CSA), and more
• Support the scoping of technical engagements based on customer and testing needs
• Present technical findings and vulnerability details to customers' business stakeholders
• Support and develop testing program plans for HackerOne technical engagements that align with customer goals and drive desired outcomes and results
• Represent HackerOne's Assessment delivery process and methodologies to customers' business leaders and executives
• Build relationships with key stakeholders at HackerOne and within customer organizations
• Work with H1 Community and Senior peers to source engagements from an extensive and growing network of world-class security talent
• Work independently to manage multiple customer engagements, as well as contributing to internal projects to make process and efficiency improvements for the Assessments program
• Ensuring quality and technical accuracy for all customer deliverables produced during an engagement
• Keep precise and succinct records of customer activities in the defined tooling to assist the responsibilities of Customer Success Managers (CSM) and other customer-facing positions
• Effectively manage communication between pentesters and client stakeholders

Benefits

Remote work