Technical Manager

Summary

Join Later, a leading social media management platform, as a Technical Manager! Reporting to the Director of Software Development, you will lead a team of software and QA/Test developers, delivering high-quality software for our social performance platform. Leveraging your deep product and customer understanding, you'll ensure delivery exceeds business outcomes. This player-coach role requires strong leadership, passion for technology, and a collaborative style. You will mentor your team, manage projects, utilize data for performance analysis, and foster a culture of innovation. The ideal candidate possesses extensive software engineering experience, proven leadership skills, and expertise in Agile methodologies. Later offers a competitive salary, stock options, and various benefits.

Requirements

• Experience in a leadership role, including hiring, mentoring, coaching, and/or performance management
• 3+ years experience in understanding all aspects of software engineering, including coding, testing, maintenance, architecture and design, security and operations
• 3+ years experience of building or supporting the delivery of software-as-a-service (SaaS) and successfully executing in the SaaS environment
• A background in hands-on software engineering, specifically with building web/mobile applications at scale
• Proven experience working closely with product managers, designers, and other stakeholders to understand scope and delivery requirements
• A diverse base of knowledge that allows you to help your team solve complex problems
• Ability to use data and metrics to understand, measure, and manage team and individual performance, focusing on continuous improvement
• Strong verbal and written communication skills to provide regular updates on project status, team performance, and potential issues
• Ability to effectively communicate across the product organizations, advocating for the team and suggesting areas for improvement
• Expertise with best in class Agile software development processes across the entire SDLC (DevOps, Automated Testing, Requirements Management, etc)
• Critical thinker with demonstrated capabilities to quickly resolve complex challenges
• Experience fostering a culture of innovation by encouraging team members to explore new technologies, tools, and methodologies
• Experience overseeing the implementation of quality assurance processes and best practices to ensure high-quality deliverables

Responsibilities

• Lead a team of individual contributors to produce strong outcomes for the business
• Full Career Development cycle for individual contributors, including regular 1:1s, coaching and providing feedback for performance, growth and development
• Work closely with your product manager and designer (and the product management team in general) to understand scope and delivery requirements. Manage changes in project scope, priorities, and team structure effectively to minimize disruption and maintain focus
• Use data and metrics to understand, measure and manage team and individual performance, focusing on continuous improvement of developer productivity
• Provide regular updates on project status, team performance, and potential issues
• Foster a culture of innovation by encouraging team members to explore new technologies, tools, methodologies, and identify training needs, providing opportunities for team members to enhance their skills and knowledge
• Leverage team feedback and input to enhance practices in technology usage and delivery
• Communicate across the technology and product organization to advocate for your team and suggest areas for ongoing improvement
• Contribute to deliverables as a player/coach, demonstrating a high degree of ownership and technical acumen to help the team deliver on their commitments
• Oversee the implementation of quality assurance processes and best practices
• Monitor and manage technical debt, ensuring that it is addressed in a timely manner to maintain code quality
• Promote knowledge sharing within the team through regular meetings, code reviews, and collaborative sessions. Ensure that all project documentation, including design specs, user manuals, and technical guides, is up-to-date and accessible
• Ensure that customer feedback is integrated into the development process to enhance product usability and satisfaction

Benefits

• Stock options
• Various benefits plans
• Salary Range: $145,000 - 175,000