Stripe is hiring a
Technical Operations Engineer

Summary

Join Stripe's Connect team as a Technical Operations Engineer to build infrastructure for leading platforms and marketplaces, and help unlock new growth opportunities for the company.

Requirements

• 6+ years of work experience (excluding tenure from internships)
• Ability to write high quality code. We work mostly in Ruby and Java. However, languages can be learned: we care much more about your general coding skill than knowledge of a particular language or framework
• Comfort using SQL to navigate Stripe's data and diagnose the scope and urgency of issues
• Experience with developer tools (e.g. git), and an ability to make well-scoped code changes in Stripe's codebase
• Technical problem-solving skills, with an ability to develop a working understanding of a technical system using a variety of methods. These include (but aren't limited to): reading/writing code, reading documentation or partner specifications, running debugging programs, reading logs, asking well-formed questions to domain experts, or digging into the raw data through various interfaces
• Solid communication skills, with an ability to frame messages appropriately for technical and non-technical audiences

Responsibilities

• Become a domain expert in the area of Connect Tax Reporting products
• Handle end-to-end workflows to support tax reporting needs for platforms and marketplaces
• Handle inquiries from internal Stripes and external partners' technical teams, often requiring detailed investigation and sometimes code changes
• Engage with Stripe's financial partners to drive alignment on product usage, troubleshoot and solve technical problems or breakages
• Organize and direct complex technical changes and projects between Stripe and our partners
• Identify and automate inefficient or unnecessary manual processes through code changes, partner agreements, or making and coordinating more complex code changes across Stripe
• Design future anomaly detection systems and tools to ensure that data flowing through our partner and internal systems is reliable and correct
• Collaborate across the company, including engineering, accounting, financial partnerships and product, to trace and account for billions of dollars moving through the Stripe platform

Preferred Qualifications

• The will to deliver results, with an ability to establish priorities and reliably execute on solutions (often with hard external deadlines)
• An instinct to produce work that increases the impact of others, and helps us scale and grow (e.g. documentation, tools)