πWorldwide
Technical Operator
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Fever
πRemote - United States
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Summary
Join Fever as an Experience Technical Operator in Orlando, Florida, starting June 2025! This pivotal role ensures the smooth technical operation of our live entertainment experiences. You will be the primary contact for technical production, guaranteeing world-class delivery and exceptional customer service. Responsibilities include managing technical operations, troubleshooting issues, and maintaining a safe work environment. The ideal candidate possesses strong technical skills, excellent communication abilities, and a passion for live entertainment. This position requires flexibility with evenings, weekends, and holidays.
Requirements
- Knowledge of general live entertainment equipment, ex. lighting, audio, video, SFX, RFID systems, VR
- Ability to communicate effectively and persuasively in oral and written communication
- Excellent planning and organizational skills; ability to manage multiple priorities simultaneously to ensure work is completed in a timely and productive manner
- Strong communication and customer service skills
- Ability to problem-solve and think quickly on your feet
- Must have knowledge in Google platforms
- Ability to stand for extended periods of time
- Ability to maintain focus on experience screens and systems for extended periods of time
- Moderate level of physical ability is required
- Reliable transportation and ability to arrive on time for scheduled shifts
- Flexible schedule (evenings, weekends, and holidays may be required)
- Strong commitment to equity, diversity, inclusion and accessibility; with the ability and commitment to work with diverse groups in terms of gender expression, race, sexual orientation, religion, ability, age, class and immigrant status
Responsibilities
- Develop a thorough knowledge of experience equipment and proprietary programs and systems, in order to operate, make technical decisions and troubleshooting
- Ensure all experience programs and systems are checked and prepared for each day of operations
- Operate experience programs and systems throughout each dayβs sessions
- Monitor participants to ensure their safety and best guest experience
- Ensure all programs and systems are properly shut down at the end of each day of operations
- Deal with any emergency repairs and fixes to equipment and coordinate/communicate with management and proper teams when necessary
- Maintain a safe working environment at all times, by adhering to all established safety policies and procedures, rules and regulations; participate in all required safety classes
Preferred Qualifications
- Live events and/or theme park experience is a plus!
- Staff encouraged to have knowledge and a certain passion for the brand
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