Client Operations Technical Coordinator

Summary

Join LetsGetChecked, a global healthcare solutions company, as a Client Operations Technical Coordinator. You will collaborate with the Client Operations Engineer to support client program configuration and management across multiple systems. Key responsibilities include assisting with client file ingestion, performing audits and quality checks, and providing general support for client configuration activities. This role requires a Bachelor's degree or equivalent experience, strong attention to detail, excellent organizational skills, and proficiency in various software applications. Prior experience in client operations or configuration management is preferred. LetsGetChecked offers a competitive salary and a comprehensive benefits package, including health insurance, retirement plan contributions, paid time off, and various other perks.

Requirements

• Bachelor's degree in a relevant field or equivalent experience
• Strong attention to detail and ability to work with complex data sets
• Excellent organizational and time management skills
• Proficient in using various software applications and tools used at LetsGetChecked
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

Responsibilities

• Assist with client file ingestion, ensuring accurate and timely transfer of client data
• Perform audits and quality checks to verify the integrity and completeness of client configurations
• Collaborate with the Client Operations Engineer to address any issues or gaps in client program setup
• Provide general support for client configuration activities, including data entry, documentation, and coordination with internal teams
• Maintain up-to-date records and documentation related to client configurations and program changes
• Monitor and track client configuration requests, ensuring timely and accurate completion
• Assist in troubleshooting and resolving client configuration-related issues, escalating as necessary

Preferred Qualifications

• Prior experience in client operations, configuration management, or a similar role
• Knowledge of healthcare industry regulations and compliance standards

Benefits

• Health, dental & vision insurance
• 401k Matching contribution
• Employee Assistance Programme
• Annual Compensation Reviews
• Flexible PTO Policy and 3 paid volunteer days per year
• Free monthly LetsGetChecked tests
• A referral bonus programme
• Internal Opportunities and Careers Clinics
• Maternity, Paternity, Parental and Wedding leave