Client Operations Technical Coordinator

Summary

Join LetsGetChecked as a Client Operations Technical Coordinator and support the configuration and management of client programs across multiple systems. Collaborate with the Client Operations Engineer to ensure accurate and timely data transfer, perform audits and quality checks, and provide general support for client configuration activities. Maintain up-to-date records and documentation, monitor client requests, and assist in troubleshooting issues. This role requires a Bachelor's degree or equivalent experience, strong attention to detail, excellent organizational skills, proficiency in software applications, and strong communication skills. Prior experience in client operations or configuration management is preferred, as is knowledge of healthcare industry regulations. LetsGetChecked offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Requirements

• Bachelor's degree in a relevant field or equivalent experience
• Strong attention to detail and ability to work with complex data sets
• Excellent organizational and time management skills
• Proficient in using various software applications and tools used at LetsGetChecked
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

Responsibilities

• Assist with client file ingestion, ensuring accurate and timely transfer of client data
• Perform audits and quality checks to verify the integrity and completeness of client configurations
• Collaborate with the Client Operations Engineer to address any issues or gaps in client program setup
• Provide general support for client configuration activities, including data entry, documentation, and coordination with internal teams
• Maintain up-to-date records and documentation related to client configurations and program changes
• Monitor and track client configuration requests, ensuring timely and accurate completion
• Assist in troubleshooting and resolving client configuration-related issues, escalating as necessary

Preferred Qualifications

• Prior experience in client operations, configuration management, or a similar role is preferred
• Knowledge of healthcare industry regulations and compliance standards is a plus

Benefits

• Health, dental & vision insurance
• 401k Matching contribution
• Employee Assistance Programme
• Annual Compensation Reviews
• Flexible PTO Policy and 3 paid volunteer days per year
• Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams
• A referral bonus programme to reward you for helping us hire the best talent
• Internal Opportunities and Careers Clinics to help you progress your career
• Maternity, Paternity, Parental and Wedding leave