Remote Technical Product Manager

Summary

Join Counterpart, a company dedicated to helping small businesses thrive, as a Technical Product Manager. You will play a key role in shaping the company's product roadmap and future development. Collaborate with cross-functional teams, including Product, Insurance, and Engineering, to design and launch new products and integrations. Leverage your expertise to address user pain points and drive product adoption. Analyze product usage to identify areas for improvement and inform future development. This role requires strong communication, technical understanding, and experience in a fast-paced environment. Counterpart offers a fully remote workplace, flexible time off, and a comprehensive benefits package.

Requirements

• 5+ years experience working in operations or product management at an insure-tech or B2B SaaS startup company
• Highly effective communication skills with the ability to convey technical challenges between engineering and the various product stakeholders
• History of managing successful product and feature launches from the idea to development stages
• Past experience building in a fast-paced environment
• Ability to inspire action and drive decision making with team members
• Excitement for building and experimenting with new technologies and systems
• Highly organized and detail oriented to maintain complex documentation and systems
• Solid understanding of modern technologies used by engineers
• Experience working with remote team members consisting of both full-time teammates and third party contractors

Responsibilities

• Design and execute launch plans for new products and integrations in collaboration with insurance, field, data, and engineering teams
• Develop a deep understanding of existing user pain points and current systems and data flows. Use this knowledge to design practical and technically sound solutions to address user needs
• Drive product adoption through clear documentation, training, and iterative improvements based on product usage and feedback
• Monitor and analyze product usage to identify trends, opportunities, and areas for improvement. Use these insights to inform future product development
• Conduct user feedback sessions when necessary to validate key assumptions and refine use cases
• Collaborate with business and engineering leads to define quarterly goals and objectives that align with the company’s vision and strategy
• Work cross-functionally with engineering, design, marketing, data science, and operations, to deliver products that meet insurance market demands and business goals
• Ensure transparency and collaboration with internal and external stakeholders at every step of the product development process
• Effectively collaborate and communicate results and insights with cross-functional teams & external partners

Preferred Qualifications

Bonus if you have a strong understanding of the insurance industry, particularly in areas like underwriting workflows, claims management, or policy administration

Benefits

• Fully remote workplace
• Flexible Time Off : We offer flexible time off, allowing you to take time when you need it
• Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple of times per year
• Stock Options
• Wellness Stipend
• Health, Dental, and Vision Coverage
• 401(k) Retirement Plan
• Parental Leave
• Home Office Allowance : to set up your home office with the necessary equipment and accessories
• Book stipend
• Wellness stipend
• Professional Development Reimbursement
• No working birthdays : Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones
• Charitable Contribution Matching