Technical Product Manager

Summary

Join Counterpart as a Technical Product Manager and play a lead role in planning and developing the company's future. You will be a primary stakeholder in the product roadmap, crafting a vision for valuable projects, and coordinating the needs of various teams. Design systems and features that shape the future of insurance, and help evolve the culture and processes of a high-functioning engineering team. This role involves collaborating with multiple teams, launching new products, analyzing product usage, and gathering user feedback to inform future development. You will work cross-functionally to deliver products meeting market demands and business goals, ensuring transparency and collaboration throughout the process. Counterpart offers a fully remote workplace with flexible time off, stock options, and various other benefits.

Requirements

• 3-5+ years experience working in operations or product management at an insure-tech or B2B SaaS startup company
• Highly effective communication skills with the ability to convey technical challenges between engineering and the various product stakeholders
• History of managing successful product and feature launches from the idea to development stages
• Past experience building in a fast-paced environment
• Ability to inspire action and drive decision making with team members
• Excitement for building and experimenting with new technologies and systems
• Highly organized and detail oriented to maintain complex documentation and systems
• Solid understanding of modern technologies used by engineers
• Experience working with remote team members consisting of both full-time teammates and third party contractors

Responsibilities

• Design and execute launch plans for new products and integrations in collaboration with insurance, field, data, and engineering teams
• Develop a deep understanding of existing user pain points and current systems and data flows. Use this knowledge to design practical and technically sound solutions to address user needs
• Drive product adoption through clear documentation, training, and iterative improvements based on product usage and feedback
• Monitor and analyze product usage to identify trends, opportunities, and areas for improvement. Use these insights to inform future product development
• Conduct user feedback sessions when necessary to validate key assumptions and refine use cases
• Collaborate with business and engineering leads to define quarterly goals and objectives that align with the company’s vision and strategy
• Work cross-functionally with engineering, design, marketing, data science, and operations, to deliver products that meet insurance market demands and business goals
• Ensure transparency and collaboration with internal and external stakeholders at every step of the product development process
• Effectively collaborate and communicate results and insights with cross-functional teams & external partners

Preferred Qualifications

Bonus if you have a strong understanding of the insurance industry, particularly in areas like underwriting workflows, claims management, or policy administration

Benefits

• Fully remote workplace
• Flexible Time Off : We offer flexible time off, allowing you to take time when you need it
• Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple of times per year
• Stock Options
• Wellness Stipend
• Health, Dental, and Vision Coverage
• 401(k) Retirement Plan
• Parental Leave
• Home Office Allowance : to set up your home office with the necessary equipment and accessories
• Book stipend
• Wellness stipend
• Professional Development Reimbursement
• No working birthdays : Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones
• Charitable Contribution Matching