Technical Product Manager

Summary

Join Nava, a consultancy and public benefit corporation, as a Technical Product Manager to lead the digital transformation of government agencies. You will define product vision, strategy, and roadmap for platform and infrastructure products, working with designers, engineers, and government clients. Responsibilities include shaping client strategy for modernizing systems, engaging with developer teams, defining project scope and priorities, and ensuring product performance and scalability. You will also develop and support DevSecOps methods and identify new technologies. This role requires strong technical fluency, product management skills, and excellent communication abilities. You will be empowered to make a significant impact on Nava's mission of reimagining government services.

Requirements

• At least 3 years of experience developing products that are designed for a technical customer and have scaled to solve enterprise-level problems, such as cloud developer platform products or API products
• Experience and knowledge of cloud technologies (AWS highly desirable)
• Comfortable articulating the big picture and mapping and communicating the technical details of a system to stakeholders, customers, and partners
• Ability to generate very strong product plans and build buy-in across more than one team, including government partners and other contractors
• Ability to influence decision-making at all levels within an organization, using a variety of skills and tools
• Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan
• Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs
• Ability to identify market trends and shifts that will affect product direction, and update plans based on future expectations
• Ability to generate very strong product plans and build buy-in across more than one team, including government partners and other contractors
• Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic and structured communicator
• An adaptive, empathetic, collaborative, and positive mindset
• Legal authorization to work in the United States
• Ability to meet any other requirements for government contracts for which candidates are hired
• Work authorization that doesn’t require visa sponsorship, now or in the future
• May be subject to a government background check or security clearance, depending on the contract

Responsibilities

• Define the vision, strategy, roadmap, and measures of success for platform and infrastructure products, including data infrastructure, data pipelines, and API ecosystems
• Influence our government clients and shape their overall strategy to modernize mainframe systems and unlock the value of cloud infrastructure and API-first approaches
• Work with designers, product managers, project managers, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches
• Engage with developer teams to understand user needs and pain points; work closely with designers and engineers on your team to iterate and improve upon the developer experience
• Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics
• Work with technical leads to ensure performance, scalability, and reliability of technical products, platforms, and patterns
• Work with cross-disciplinary teams to build solutions that are optimized for security and privacy
• Design systematic and scalable approaches that enable customers to migrate to the cloud and modernize
• Based on customer and stakeholder needs, develop, roll out, and support modern DevSecOps methods, tools, and capabilities for developers and end-users
• Identify, prioritize, and deliver new product assets, working backward from customer needs. Product assets may include but are not limited to: market messaging, customer engagement tools, reference architectures and implementations, maturity models, a product knowledge base, service-integration solutions, and new platform services
• Understand, research, and follow technical trends in the industry and in general. Assess emerging products and companies to measure their potential value or threat to the cloud development platform we are building, and make recommendations on which new technologies to invest in or leverage
• Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors
• Represent Nava’s outcome-centric and user-centric approach in discovery meetings with agencies and contractors
• Measure progress toward business goals or user needs and translate data insights into action
• Review technical specifications, architecture, and networking plans, and act as the Product SME in security, scalability, and infrastructure design discussions
• Ensure requirements and user stories are fully understood and that implementation plans match expectations
• Serve as a product spokesperson and subject matter expert to the technical/developer community

Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
• Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
• Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
• Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
• Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
• Parental leave — paid time off for new parents, plus weekly meals delivered to your home
• Wellness program — full platform offering physical, mental, & emotional health resources & support tools
• Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
• Sabbatical leave — earn extended paid leave after continuous service for personal growth or rest
• 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
• Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
• Home office setup — company laptop & setup assistance provided via Staples for remote work needs
• Utility support — monthly reimbursement to help offset eligible home office utility expenses
• Learning opportunities — internal training programs and resources to help grow your professional skills
• Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
• Referral bonus — get rewarded when you refer great people who join the Nava team
• Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
• Supportive culture — A collaborative and remote-friendly team environment where people genuinely care