Technical Product Manager

Summary

Join Sync, Canada’s largest cloud storage provider, as a Technical Product Manager to lead the development of impactful features that enhance customer satisfaction and business growth. You will collaborate across teams, own product workflows from strategy to launch, and prioritize effectively to maximize value. Deeply understand customer needs through research and collaboration, define problems, propose solutions, and lead execution. Translate complex technical efforts into simplified market-winning initiatives and demonstrate a proven track record of delivering measurable user and business outcomes. This role requires strong cross-functional collaboration, technical, analytical, and problem-solving skills. Sync offers a remote-first workplace and a generous benefits package.

Requirements

• BS in Computer Science, Engineering, or equivalent experience
• 5+ years of hands-on technical experience (e.g., software development, systems engineering)
• 5+ years of experience in Product Management
• Strong cross-functional collaboration skills. Able to build alignment, translate strategy, make tough decisions, and communicate trade-offs
• Attention to detail with a proactive approach to edge cases and usability
• Proven track record of delivering measurable user and business outcomes
• Strong technical, analytical, and problem-solving skills
• Proven ability to translate complex technical and infrastructure driven efforts into simplified market-winning initiatives
• Experience leading technical projects with engineering teams

Responsibilities

• Own features end-to-end. Write clear PRDs, develop wireframes, document functionality, coordinate across teams, and lead execution to deliver results
• Prioritize effectively. Balance operations, foundational improvements, and new features to deliver maximum value
• Know your customer. Collaborate with Engineering, Sales, Marketing, Customer Service, and Customer Success to deeply understand customer needs and ensure you're solving the right problems. Conduct user interviews, research and competitive analysis to validate
• Drive impact. Define problems, propose solutions, estimate impact, and lead execution. Navigate trade-offs, risks, data, and stakeholder expectations through clear communication

Preferred Qualifications

• Experience with cloud storage, file synchronization, file sharing, and role-based access control products including Dropbox, Box.com, and Proton
• Deep understanding of encryption methodologies, including end-to-end encryption (E2EE) and zero-knowledge (ZK) architecture
• Excellent project management skills

Benefits

• Remote-first workplace
• Generous wellness program
• Comprehensive health benefits
• Paid vacation with carry-over