Technical Product Manager

Summary

Join Wavelo, a SaaS telecom company, as a Technical Product Owner! Lead team priorities, product strategy, and feature specification, driving timely new product delivery. Translate ideas into strategy and features, managing the entire product lifecycle. Collaborate with cross-functional teams, gather customer feedback, and ensure on-time launches. This remote North American position requires 5+ years of product management experience in a technical environment, a deep understanding of telecoms and B2B platforms, and strong technical and communication skills. Success hinges on our collaborative culture and diverse team.

Requirements

• 5+ years of experience in product management in a technical environment/Software development organizations
• Deep understanding of Telecoms and/or Product Catalog, specifically when it comes to B2B platforms
• Background in Computer Science, Business, IT, or related field
• Technical knowledge of event-driven architecture, microservices, and API-first platform development
• Self-starter, team player and results-oriented, able to work under minimal mentorship
• Organizational and leadership abilities
• Excellent communication skills
• Creative thinking skills and problem-solving aptitude

Responsibilities

• Act as the product owner for several software services and maintain visibility of the roadmap and its execution within the business unit
• Create and execute on product area vision, driving towards specific business goals through our customer experience
• Work with senior management to create product plans, solutions, roadmaps, and coordinate with cross-functional teams for delivery
• Craft comprehensive user stories, establish the objectives, strategies, and actions needed to solve our customer's problems
• Lead the end-to-end product development lifecycle from Discovery, Definition, Design, Development, Deployment and support post-deployment hand off to our operations teams
• Collect and analyze feedback from customers, partners and other teams to shape requirements, features and end product
• Ensure products and releases are launched correctly and on schedule
• Collaborate with different Engineering and Product teams across the organization to deliver value through internal tooling, education, and documentation
• Coordinate release cycle and manage cross-team dependencies
• Prioritizing our Customers above all by working directly with them as well as Product, Engineering and Customer Support teams to continually represent and improve the product
• Improve and expand your skills driven by a continuous desire to learn about new technologies and processes

Preferred Qualifications

Background in software development and program management is preferred

Benefits

• The base salary range for this position is $106,470 to $118,300 USD for US residents OR $98,370 to $109,300 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications
• Tucows believes in a total rewards offering that includes fair compensation and generous benefits
• Remote-first, meaning you can work from anywhere you can connect to the Internet!