Technical Product Manager

Summary

Join Zeals, the fastest-growing tech company in Japan, and make a meaningful impact in a fair and flexible work environment. As a Technical Product Manager on the Platform team, you will play a key role in supporting clients and driving product-led growth. You will lead backend services development, focusing on message processing, integrations, and data engineering. You will collaborate with cross-functional teams, define API requirements, and manage third-party integrations. Zeals offers a competitive salary, performance reviews twice a year, paid holidays, visa support, flexible working arrangements, and various allowances.

Requirements

• Native or business proficiency in English
• 3+ years of experience in product management for backend services, APIs, or data systems
• Proven ability to manage complex technical projects, from ideation to launch
• Strong understanding of messaging APIs (e.g., LINE, Meta, TikTok, WhatsApp), channel integrations, and payment gateways
• Familiarity with data engineering, including Data Warehousing and ETL processes
• Experience with CRM and e-commerce/ERP platforms (e.g., Salesforce, Criteo, SAP, Shopify)
• Excellent communication and stakeholder management skills, with experience working across cross-functional teams
• Bachelor’s degree in Computer Science, Engineering, or a related field

Responsibilities

• Drive the development and scaling of backend services, ensuring seamless integration with messaging platforms and data systems
• Collaborate with engineering, product, and business teams to prioritize features, resolve technical challenges, and meet business objectives
• Define API requirements and manage third-party service integrations
• Partner with Data Engineering teams to design and optimize data pipelines for analytics and reporting
• Establish a clear technical vision for channel integrations, payment gateways, CRM/e-commerce platforms, and enterprise-specific AI Agent features
• Lead cross-functional meetings to align backend development initiatives with product and business targets
• Monitor and resolve technical issues in message processing, ensuring high system performance and reliability
• Act as a bridge between business and engineering teams, translating complex technical requirements into actionable development plans
• Stay updated with the latest trends in backend services, messaging APIs, and AI-driven conversational technologies to continuously improve the technical roadmap

Preferred Qualifications

• Business proficiency in Japanese language
• Hands-on experience with backend technologies and APIs
• Prior experience in enterprise or data integrations, particularly in Japan
• Strong knowledge of system design, scalability, and distributed systems
• Experience working in a startup environment, driving technical innovation and growth
• Familiarity with Japanese business culture and ability to communicate effectively with Japanese stakeholders

Benefits

• Salary Range : competitive ( performance review every 6 months)
• Performance review: twice a year
• Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter holiday
• Visa support: We sponsor visas for the right candidates. You can expect full visa support from our professional HR team
• Flexible working: Highly flexible, remote-first international organization
• For Japanese residence: Work from anywhere, interim work from overseas, full flex time
• Housing allowance (within 1.5KM away from office)
• Club activity allowance
• Team Lunch allowance (Cross department lunch)
• Zeals Bar (bi-monthly free flow beer party)