Technical Product Manager - Innovation

Summary

Join Convoso's Innovation Team as a Technical Product Manager and help shape the future of lead generation contact centers. You will serve as a crucial link between carriers, engineers, product strategists, consultants, and customers, translating insights into actionable product specifications. This role demands a deeply technical mindset, strong communication skills, and the ability to manage multiple projects with competing deadlines. You will work closely with the Chief Product Officer, pilot early ideas, and define MVP requirements. Success in this dynamic environment requires a steep learning curve and a commitment to rapid growth. You will be responsible for owning the roadmap for innovation initiatives and presenting findings to stakeholders.

Requirements

• 5–10 years of experience in product management or technical program management, ideally in fast-moving SaaS environments
• Engineering background required —you should be able to go deep enough to challenge technical assumptions and unblock conversations with developers
• Hands-on experience working with dev teams using Python, Node.js, React, and PHP
• Proven ability to lead agile development cycles, run scrums, manage backlog, and ship MVPs
• Exceptional communication skills —you can talk API with engineers, business impact with execs and value with customers
• Strong track record of cross-functional collaboration —you act as a connector between product, engineering, customers, and external partners
• Natural curiosity and a relentless drive to explore, prototype, and refine
• Adept at filtering ideas and feedback , separating what’s essential from what’s noise
• Must be based in the Greater Los Angeles Metro Area

Responsibilities

• Serve as the connective tissue between carrier , internal engineers , product strategists , consultants and customers to build and validate innovative ideas
• Distill a constant stream of insight —carrier insights, experimental features, BI insights, customer feedback—into crisp problem definitions and opportunity assessments
• Translate ideas into clear product specs, user stories, and agile artifacts to direct engineering teams across Python, Node.js, React, and PHP stacks
• Run agile sprints with engineering teams to test, iterate, and deliver product experiments
• Collaborate with Product, Carrier and Customer facing teams to ensure alignment across technical feasibility and strategic direction
• Own the roadmap for innovation initiatives, balancing velocity with long-term value
• Work closely with our Chief Product Officer and co-founder to pilot early ideas and shape MVP requirements
• Present concepts, findings, and roadmaps to stakeholders with clarity and confidence
• Act as a trusted translator between business goals and technical execution

Benefits

• Competitive compensation package
• Stock options
• 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
• Affordable Vision plan and optional FSA
• PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
• Your birthday off
• 401k program with generous company match
• No cost Employee Assistance Program and Travel Assistance
• Monthly Gym membership reimbursement
• Monthly credits toward food & beverage
• Company Outings
• On and offsite team building events
• Apple laptop (most roles)
• And a team of highly experienced and kind colleagues!