Acumatica is hiring a
Technical Product Manager- Professional Services

Summary

Acumatica is hiring a Technical Product Manager with expertise in the Architecture, Engineering, and Construction industry. The TPM will collaborate with customers to understand their needs and translate them into precise requirements for engineering teams. They will spend approximately 50% of their time engaging with customers and the remaining time translating these insights to the engineering team.

Requirements

• Bachelor's or master's degree in computer science, Engineering, Business, or related field
• Minimum of 3+ years of experience in product management, preferably in a technical field
• Strong understanding of software development and web technologies
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Excellent written and verbal communication skills
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
• Skilled at working effectively with cross-functional teams in a matrix organization
• Familiarity with agile/scrum/waterfall development methodologies

Responsibilities

• Collaborate closely with the business analyst and product manager to ensure the designs of feature/function requirements meet the goals of the roadmap, product vision and strategy
• Engage customers/users to understand their needs, requirements and validate solutions by managing focus groups, community engagement, user groups, and advisory boards
• Define and prioritize product requirements to maximize return, balancing customer needs with business priorities
• Manage product backlog and coordinate with engineering teams to ensure timely delivery of features
• Translate user requirement into value and benefits that can effectively be communicated to all stakeholders
• Collaborate with engineering on new and/or existing feature design, providing detailed requirements for user experience, business workflow and reporting ensuring desired outcome for our customers
• Lead user testing and feedback sessions to validate product concepts and improvements
• Maintain up-to-date knowledge of technology standards, industry trends, and emerging technologies
• Provide product training and support to internal teams and key customers
• Collaborate with cross-functional and prepare internal stakeholders, partners and customers for new product and feature releases
• Define and monitor key performance indicators (KPIs) to measure product quality and performance and make data-driven decisions

Preferred Qualifications

• Experience in the AEC and/or Professional Services industry and understand core principles of finance and operations
• Enjoy spending time in the market to understand how customers customize and tailor our products and apply that knowledge to build innovative solutions
• Experience delivering ERP software solutions
• Experience working with cross-discipline, geographically dispersed teams
• Possess a unique blend of business and technical savvy

Benefits

Acumatica offers exceptional professional and financial growth potential