Senior Product Manager

Summary

Join Unbounce and Insightly as a Senior Product Manager to lead the development of the next generation of Insightly’s CRM experience, focusing on AI-powered capabilities. You will define a compelling product vision integrating advanced AI features, drive AI innovation by partnering with data science, engineering, and design teams, own the CRM product roadmap, engage with customers to understand their needs, validate product performance with data, and collaborate with marketing, sales, and customer success teams for successful launches. This role requires 5+ years of product management experience in SaaS, ideally with CRM exposure, familiarity with generative AI, strong technical competence, analytical skills, user empathy, and excellent communication. The ideal candidate will have experience building AI copilots or virtual assistants and familiarity with CRM data models. The company offers flexible work, competitive compensation, and growth opportunities.

Requirements

• Experience: 5+ years of product management experience in SaaS, ideally with exposure to CRM, customer experience, or productivity platforms
• AI Fluency: Familiarity with generative AI technologies (e.g., large language models), machine learning concepts, and their practical application in product design
• Technical Competence: Strong grasp of APIs, data architecture, and the mechanics of SaaS platforms. Comfortable working with engineers on technical trade-offs
• Analytical Approach: Ability to connect dots between data, user behavior, and business outcomes
• Empathy for Users: Proven ability to gather customer insights and turn them into elegant, intuitive product experiences
• Excellent Communicator: Clear, persuasive communicator who can rally stakeholders behind a shared product vision

Responsibilities

• Shape the Vision: Define a compelling product vision that integrates advanced AI capabilities, like conversational Copilot features, generative AI assistance, and predictive analytics, into the CRM experience
• Drive AI Innovation: Partner with data science, engineering, and design to define and deliver AI-powered features that improve automation, insight generation, and productivity
• Own the Roadmap: Lead cross-functional planning and execution of the CRM product roadmap, balancing long-term innovation with short-term wins
• Engage with Customers: Regularly speak with users and customers to deeply understand their workflows, pain points, and aspirations
• Validate with Data: Define success metrics and use behavioral data, customer feedback, and market signals to guide decisions and optimize product performance
• Go-to-Market Collaboration: Work closely with marketing, sales, and customer success to ensure successful launches and adoption of new features

Preferred Qualifications

• Experience building or managing AI copilots or virtual assistants
• Familiarity with CRM data models, sales forecasting, and marketing automation workflows
• Exposure to data privacy and compliance frameworks like GDPR or CCPA

Benefits

• Help shape the future of CRM software with cutting-edge AI capabilities
• Work on a platform used by thousands of growing businesses worldwide
• Join a collaborative, mission-driven product team focused on delivering real value
• Enjoy flexible work, competitive compensation, and growth opportunities
• ���� Compensation range $125,000-162,000 CAD
• ���� Flexibility and time off
• ���� Health and wellness
• ���� Growth
• ���� More perks!