Technical Program Manager

Summary

Join Signifyd as a Technical Program Manager and contribute to the success of key business outcomes by protecting and growing e-commerce businesses. Orchestrate cross-functional teams to deliver innovative solutions, work on complex technical initiatives, and partner with engineering, product, and data science teams. This role involves defining project scope, managing issues and risks, understanding technical capabilities, and building strong stakeholder relationships. You will use data and metrics to track progress, create clear artifacts, and ensure valuable solutions. Grow your career while developing expertise in e-commerce, fraud prevention, and technical leadership. Signifyd offers a remote work opportunity.

Requirements

• 1-4 years of experience in a Program Management, Technical Project Management, or related technical role
• Experience managing software development projects, ideally within an agile environment
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Ability to collaborate effectively with technical and non-technical teams
• Comfortable with basic technical concepts and a willingness to learn more
• Bachelor's degree or equivalent work experience

Responsibilities

• Orchestrate cross-functional teams to deliver innovative solutions that directly impact our customers' success
• Work on complex technical initiatives that protect billions in e-commerce transactions in a fast-paced, growing fintech company
• Partner with engineering, product, and data science teams to build scalable fraud prevention solutions
• Grow your career while developing expertise in e-commerce, fraud prevention, and technical leadership
• Define and own project scope, goals, and key milestones for your initiatives
• Proactively track and manage issues, risks, and project dependencies
• Understand technical capabilities and limitations to make informed decisions
• Drive clarity by breaking down complex problems and asking thoughtful questions
• Build trust and strong relationships with stakeholders across different teams
• Use data and metrics to ground expectations and track progress
• Create and maintain clear artifacts and visuals to drive alignment on project details
• Keep customer needs in mind and leverage product input to ensure valuable solutions
• Work with managers and teammates to ensure project alignment and adapt plans as needed
• Foster a collaborative and solution-oriented environment for your teammates and stakeholders

Preferred Qualifications

• Experience with cloud services and technologies
• Exposure to building analytics products or services
• Familiarity with Machine Learning or Data Science concepts

Benefits

#LI-Remote