Technical Project Manager

Summary

Join Urban Insight, a Los Angeles-based digital agency, as a freelance Technical Project Manager. You will lead technically complex projects for mission-focused organizations, working with a supportive team to build websites and web applications. This role requires a minimum of 5 years of technical project management experience, proficiency with Drupal or WordPress, and strong client presentation skills. You will work directly with clients to achieve their goals, manage project schedules and budgets, and collaborate with developers. This freelance position offers the potential to convert to a part or full-time role, with an anticipated workload of up to 20 hours per week. The hourly billable rate ranges from $40 to $50, depending on experience and qualifications.

Requirements

• Minimum of 5 years of progressive technical project management experience, preferably in digital agency environment
• Solid grasp of Agile practices including managing Scrum/Kanban processes. Understands the value of agile processes/artifacts and has mentored others
• Strong proficiency with Drupal or WordPress
• Strong client presentation skills
• Previous experience working at a digital agency or consulting firm
• Ability to prepare concise and clear professional memos and documentation
• Minimum of 5 years technical leadership and business process management
• Minimum of 5 years business application knowledge with an emphasis on software development, operational efficiency, and release management
• Proven ability to make decisions resulting in the successful implementation of technical process or operational changes
• In-depth knowledge of business process development / controls and mapping work-item execution status to organizational objectives
• Bachelor's degree in Computer Science / related field or equivalent experience
• For remote work: Previous experience successfully working remotely, and physical location in the U.S

Responsibilities

• Lead technically complex programs and projects for end-users from discovery through maintenance and support
• Work as part of a team to build responsive websites and web applications
• Work directly with clients to help them achieve their goals
• Guide clients through our documented planning, design, implementation, quality assurance, and launch process
• Participate in and lead weekly team meetings
• Create requirements documents, technical specifications, project schedules, project documentation, and other deliverables
• Independently creates and iteratively improves project and program processes for teams/programs within their scope
• Manage project schedule, budget, resourcing, and scope
• Assign and shepherd work tickets, collaborating closely with developers
• Works with engineering and suggests options for reducing cost either through scope changes or creative engineering approaches
• When issues arise, identify the correct teams to analyze and resolve. Drives incident investigations and communicates status clearly to stakeholders
• Evaluate new technology frameworks and systems
• Help agency identify opportunities with existing clients to either expand scope of work or pursue new projects

Preferred Qualifications

Previous development experience is a benefit

Benefits

• We take on interesting, meaningful projects for appreciative clients
• Work from anywhere in the United States
• We work with you to create a career path that works for you
• The average employee tenure is 6.5 years
• We're stable. We've been in business for 25 years, and continue to grow each year
• We believe in a reasonable life/work balance and enjoy 40-hour work weeks
• Team members work with the latest hardware and software
• We have weekly events to keep the team connected: Developer Lunch & Learns, Lightning Demos, Game Breaks