Remote Technical Release Manager

Summary

The job is for a Khanmigo Technical Release Manager at Khan Academy, a non-profit organization that provides free education globally. The role involves managing complex product releases, collaborating with various teams, tracking timelines, communicating progress, and contributing to strategic initiatives. The ideal candidate has 5+ years of Program Management or Project Management experience, technical knowledge, excellent interpersonal skills, and a strong alignment with Khan Academy's mission.

Requirements

• 5+ years of Program Management or Project Management experience where you have successfully managed big programs (or multiple projects)
• Experience working with software engineers and product managers
• Proficient in program/project management tools (e.g. Gantt charts, spreadsheets, JIRA, Confluence, presentations, etc.)
• The ability to think creatively and use data to solve ambiguous and complex problems
• Excellent interpersonal and communication skills to build relationships and influence across multiple levels of the organization comprised of technical and non-technical individuals
• Excellent organization skills, acute attention to detail, ability to balance multiple tasks in an ever-changing environment

Responsibilities

• Plan and execute the Khanmigo related product initiative across multiple product engineering teams
• Collaborate with product teams to ensure roadmaps, dependencies, and risks are visible across the different product teams
• Track timelines for product launches, pilot rollouts, and district rollouts and ensure product, support, and marketing teams are aligned to timelines
• Track issues raised from user research, customer success, legal / privacy, and market facing teams, and monitor progress in addressing the issues
• Collaborate with the Data analytics team to ensure that we have appropriate data instrumentation to be able to track product usage
• Communicate the progress of the Khanmigo program deliverables to both technical and non-technical audiences
• Collaborate on strategic initiatives that span domains such as Learning Science, Content, Marketing, Philanthropy, US Districts, International, Legal, etc

Preferred Qualifications

Relevant or transferrable experience is preferred (for example: learning science background in edtech, teaching, and tutoring; other development of AI-powered experiences through feedback, testing, and data)

Benefits

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life