Technical Program Manager

Summary

Join Blend, a leading AI services provider, as a Technology Project Manager for a Fortune 100 financial services client. This client-facing role requires ensuring seamless alignment across the organization, vendors, and stakeholders. You will oversee vendor delivery, manage expectations, and collaborate with various teams. Success demands expertise in payments, technical delivery, and project management methodologies (Agile, Waterfall, Hybrid). The position is remote but requires working across multiple US time zones and is a 6-to-9-month consulting role with potential extension. The role offers competitive benefits.

Requirements

• Computer Science or Equivalent Engineering Graduate Degree
• 10+ years of experience with a minimum of 6 years as a Technical Lead or Project Manager, with hands-on technical experience
• Proficiency and certification in project management methodologies (Agile, Scrum, Waterfall, etc.)
• Strong understanding and experience in program/ project management and software delivery lifecycle (SDLC)
• Software Release Management and deployment experience
• Working knowledge of J2EE framework, REST/API framework, Cloud infra, micro services and distributed architecture, Digital Channel development (mobile/web)
• Large enterprise technology solution delivery experience
• Payment domain experience including but not limited to money movement, dispute/pre-dispute, installments, workflow orchestration, core banking, etc. for consumer, small business and commercial clients
• Effective communication and presentation skills
• Experience demonstrating strong leadership, resource management, self-motivation, accountability, and team player
• Ability to interpret technical documentation and communicate with technical teams

Responsibilities

• Ensure successful delivery of client technical implementations in a fast-paced, team-oriented environment
• Operate independently as technical lead for projects of any size and manage one or more projects simultaneously
• Work with stakeholders to develop, track, and coordinate project milestones and deliverables
• Identify project risks and develop mitigation strategies
• Ensure adherence to project management methodologies (e.g., Agile, Scrum, Waterfall)
• Serve as the primary point of contact for project stakeholders, both internal and external
• Collaborate with client stakeholders, the vendor project team, and internal teams to define the project scope, objectives, and deliverables
• Develop and implement robust technical project governance and risk management frameworks
• Oversee project deliverables to ensure alignment with project goals and best practices
• Facilitate technical discussions, problem-solving, and decision-making as needed
• Liaise among multiple internal teams and vendor teams to provide unified client experience
• Manage changes to project scope, schedule, and costs using appropriate change management processes
• Ensure that all changes are documented and communicated to stakeholders
• Coordinate with vendors or third-party service providers as required
• Manage contracts and SOWs and ensure timely delivery of external dependencies
• Monitor and track monthly time utilization of vendor resources

Benefits

• Health, Vision, Dental
• 401K plan
• Life Insurance
• Pretax Commuter Benefits