Technical Sales Enablement Business Partner

Summary

Join Stripe's Global Sales Enablement team as a Technical Sales Enablement Lead and develop world-class enablement programs for our solution architects. You will partner with stakeholders to create a strategic vision, continuously engage with product teams to understand Stripe's offerings, and design comprehensive onboarding and training programs. Responsibilities include identifying skill gaps, building innovative programs, leveraging content creation frameworks, establishing KPIs, and collaborating with cross-functional teams. You will empower technical sales teams with tools and support, cultivate a community of experts, and stay updated on industry trends. This role requires strong technical expertise, excellent communication, and proven experience in technical sales enablement.

Requirements

• 11+ years of experience in a technical sales enablement role for global organizations offering payments or SaaS-based solutions
• Ability to translate complex technical concepts for a sales audience
• Proven track record of designing and delivering highly effective enablement programs that drive measurable improvements in sales performance
• Strong project management skills with the ability to multitask, prioritize, and execute in a fast-paced environment
• Excellent communication and presentation skills, with experience engaging both technical and non-technical stakeholders
• Demonstrated ability to work cross-functionally and build productive relationships with teams across the organization
• Passion for continuous learning and a solutions-oriented mindset
• Experience with content creation, curation, and knowledge management platforms

Responsibilities

• Partners with the relevant stakeholders and leadership to develop and execute a strategic vision for technical sales enablement that elevates the capabilities of our solution architects
• Continuously engage with product teams to deeply understand Stripe's evolving product suite and deliver appropriate enablement to the technical sales teams
• Collaborate closely with both GTM and Product teams to deeply understand our use-cases, solutions and technical requirements to provide targeted enablement
• Design and deliver comprehensive onboarding programs, ongoing training, and just-in-time learning resources to keep our technical sales teams at the cutting edge
• Identify skill and knowledge gaps, then partner cross-functionally to build innovative enablement programs that drive measurable improvements in satisfaction, productivity, and revenue generation
• Leverage scalable content creation and curation frameworks to efficiently package technical product information, solution architectures, and selling strategies
• Establish KPIs and analytics to track the impact of enablement initiatives and make data-driven decisions
• Collaborate closely with product, engineering, and go-to-market teams to ensure enablement content is always up-to-date and optimized for the field
• Partner with Product Operations and Product teams to stay ahead of upcoming product releases and ensure tech readiness prior to launch
• Empower our technical sales teams with centralized tools, collateral, and support they need to deliver exceptional customer experiences
• Cultivate a community of expert practitioners, crowdsourcing best practices and user-generated content to continuously improve enablement
• Stay on the pulse of industry trends and competitive landscapes, adapting enablement priorities to maintain Stripe's technical edge
• Contribute to the global sales enablement strategy and act as a strategic partner to technical sales leadership

Preferred Qualifications

• An advanced degree or certificate in enablement
• Deep expertise across Stripe's product suite
• Stripe implementation experience
• Previous experience as a pre-sales Solutions Architect/Solutions Engineer