Remote Technical Sales Engineer

Summary

The job is for a Technical Sales Engineer to serve as an SME for Dante AV and software solutions in China, Hong Kong, and APAC. The role involves creating demonstrations, working with regional sales teams, and providing technical expertise. The candidate should have a background in complex AV, IT, or cloud-based solutions, fluency in Mandarin and English, and at least 5 years of relevant industry experience.

Requirements

• Bachelor's degree in Engineering, Computer Science, IT, AV, or other relevant qualifications
• 5+ years of relevant industry experience in a technical presales capacity (solution engineer, sales engineer, technical sales)
• Fluency in Mandarin and English

Responsibilities

• Partner with regional sales leaders to create and execute strategies that enhance customer engagement and drive revenue growth
• Develop customised presentations, demonstrations, and proofs of concept for Audinate’s solutions
• Manage customer trials & evaluations, ensuring they are engaging with the products
• Influence the Dante platform strategy by providing feedback to Sales, Marketing, and Engineering on current and future product requirements and sales blockers encountered
• Capture and report on all technical presale activity via Salesforce and any other necessary tools
• Showcase the Dante platform & software solutions at events, trade shows and seminars
• Provide handover information for our Customer Support team to ensure successful post-sale support

Preferred Qualifications

• Deep knowledge in networked AV technologies, protocols, and standards
• Design and/or deployment of large Dante installations (Dante Domain Manager experience desirable)
• High-speed video interfaces (HDMI, SDI, CSI) & video codec technologies (H.26x, JPEG2000, etc)
• Set up, configuration & deployment of server-based products running on Linux distributions
• Deployment in AWS and/or other cloud platform (e.g., Azure, GCP). Certifications are a plus
• Solid understanding of Ethernet & IP networking (DHCP, DNS, Subnets / VLANs, Multicast, QoS, etc.) and its use in the A/V industry
• Use of hardware virtualisation products such as ESXi and Hyper-V
• Knowledge of embedded Linux and use of various System-on-Chips (SoCs)

Benefits

• Competitive salary, commission and equity incentive plan
• Flexible working
• Volunteering leave