Technical Sales Engineer

Summary

Join Soracom, a leading IoT connectivity provider, as a Sales Engineer. You will collaborate with our sales team and product teams to sell our advanced technology services to new and existing customers. Responsibilities include leading demos, building customer relationships, staying current on IoT technologies, and creating compelling presentations. Success will be measured by new customer acquisition, upselling, cross-selling, and overall sales contribution. This role requires proven experience in sales engineering, strong technical skills, and excellent communication abilities. Soracom offers a flexible work environment, flexible work hours, a technology budget, skills-based promotions, and a rewarding culture.

Requirements

• Proven work experience as a Sales Engineer or other customer facing technical roles (professional services, solutions architect, technical consultant, etc.)
• Proven track record successfully selling complex SaaS solutions
• Ability to forge strong, long-lasting relationships with colleagues and customers
• Ability to creatively explain and present complex technology concepts in an easy to understand manner
• Solid technical background with understanding and hands-on experience in networking, cloud and software development
• Solid multi-tasking, troubleshooting and problem resolution abilities
• Self-starter and quick learner with desire to continually learn new tools and technologies
• Excellent written and verbal communication skills as well as presentation and creative skills
• Willingness to travel
• Experience working remotely in a multicultural environment
• BA/BS degree or equivalent experience
• High aptitude for creative problem solving

Responsibilities

• Support sales account executives and strategic sales manager with solution selling into prospect account base
• Define and lead initial demos and presentations for potential customers and analyze specific customer requirements to be able adapt in realtime to customer needs
• Develop a strong working relationship with the customer's technical staff and earn their trust & credibility through your deep technical knowledge and subject matter expertise
• Constantly stay up to date with evolving IoT technologies, be the technology thought leader supporting sales executives in engaging directly with customers
• Successfully match customer pain/requirements to proposed solutions
• Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition of our technology
• Effectively communicate client needs to internal product & engineering teams for future product enhancements
• Enable the technical sales field through creation of technical collateral (demos, videos, training, etc.)
• Collect and document competitive intelligence
• Assist sales team members in completion of RFP and RFI responses

Preferred Qualifications

• Experience working in IoT ecosystem
• Experience with development of both software and hardware solutions
• Experience working with Public Cloud provider technologies and services. (AWS, Azure, GCP)
• Network Infrastructure knowledge (Routing, Switching, Firewalls, etc.)
• Cloud certification (AWS, Azure, GCP)

Benefits

• Flexible work environment - work from wherever you want - as long as you have a great internet connection
• Flexible work hours - work when you’re the most productive and when it is best for you to achieve a work-life balance
• Technology budget - work with the most up-to-date tools available
• Skills-based promotion - be promoted based on your ability to perform instead of your tenure or how many hours you put in
• An environment where you’ll learn more in 6 months than you would typically in several years at another company
• A truly rewarding culture, working with individuals from across the world who are at the very top of their game