Remote Technical Solutions Consultant

Summary

Join Casebook PBC as a Technical Pre-sales Solutions Consultant to empower community well-being through the delivery of adaptive technology. This remote position requires strong technical skills, experience in pre-sales roles, and knowledge of cloud concepts.

Requirements

• 2+ years experience in a pre-sales role
• Experience or technical-level knowledge of cloud concepts, cloud security, data migration/conversion, integration, and cloud software architecture
• 2+ years human services experience
• Extensive experience presenting to C-level executives in nonprofit and/or government organizations
• Experience demonstrating software in a sales environment
• Light coding skills and ability to quickly learn new technologies at a high-level

Responsibilities

• Demonstrate Casebook’s software capabilities as a solution for potential customers in a professional presentation format
• Meet with prospective customers and stakeholders to answer technical questions
• Act as product expert for the sales team
• Create meaningful content outlining technical solutions for use within marketing and sales cycle
• Become the company’s primary expert on the functionality of the Casebook platform and the most common use cases of Casebook customers
• Build proofs of concept with Casebook, and demonstrate integration and interoperability use cases that utilize Casebook's API
• Strong understanding and experience configuring cloud security including SSO & MFA
• Maintain and expand the company’s Consensus demo video library
• Show prospective customers how to positively impact their growing organizations with Casebook through demonstrations of Casebook (primarily virtually, via Zoom)
• Document needs of prospects you work with in CRM (Hubspot) and collaborate with the Account Executive to develop follow-up materials (demo videos, proposals) as necessary
• Work closely with members of the revenue team initially upon hire, and on an ongoing basis, on sales demo skills and how to demo new features

Benefits

• Full benefits package including employer funded health insurance for you and a spouse / domestic partner and children
• 401k
• Three weeks vacation time