Biamp is hiring a
Technical Support Engineer, Remote - Denmark

Summary

Biamp is recruiting a Technical Support Engineer for their European Customer Experience team. The role involves providing technical support to customers, troubleshooting issues, conducting trainings, and occasional site visits. The candidate should have 4 years of experience in the Audio/Video/Control Systems industry with relevant qualifications.

Requirements

• 4 years of experience in the Audio/Video/Control Systems industry
• Good foundational knowledge of audiovisual systems and solutions
• Advanced system design, implementation, and troubleshooting skills
• Good understanding of control and media networking
• Good technical presentation and training skills
• Strong verbal and written communication skills in Danish and English language

Responsibilities

• Provide expert technical support to Biamp’s customers by phone and email
• Troubleshoot, diagnose and resolve audio, control, video and network-related technical issues
• Provide design, commissioning and optimization advice to customers using Biamp products
• Make occasional site visits for troubleshooting and system optimization
• Conduct customer trainings

Preferred Qualifications

Relevant degree or professional qualifications

Benefits

• Up to 25% of travel
• Based at a Biamp Europe office in Stockholm, Sweden or Horsens, Denmark