Technical Trainer

Summary

Join ConnectOS, a top-rated Philippines employer and Great Place to Work certified company, as an L&D Coordinator! You will support the design, implementation, and management of training and development programs, collaborating with various departments to ensure training aligns with organizational goals. Responsibilities include assessing training needs, coordinating logistics, tracking employee progress, and evaluating program effectiveness. You will also design career path programs and handle logistical aspects of training sessions. Enjoy benefits like WFH, medical, dental, and life insurance, paid leave, a competitive salary, and more!

Requirements

• Experience in Customer Service or Learning and Development field
• Experience in developing training modules
• Ability to perform training on training development
• Exceptional English (verbal and written)

Responsibilities

• Support the design, implementation, and management of training and development programs
• Assess training needs
• Coordinate training logistics
• Track employee progress
• Evaluate the effectiveness of learning initiatives
• Collaborate with various departments to ensure that training aligns with goals and fosters employee growth, engagement, and performance improvement
• Assist in the design, scheduling, and delivery of training programs, workshops, and seminars, ensuring they meet organizational goals
• Design and implement robust career path programs for employees, inclusive of individual development plans
• Handle all logistical aspects of training sessions, including venue arrangements, materials preparation, and participant communication
• Maintain accurate training records and documentation, tracking employee participation and progress in learning programs
• Collect and analyse feedback from training participants to assess program effectiveness and make recommendations for improvement
• Manage and update training materials, resources, and tools to ensure they are current and relevant
• Prepare reports on training activities, participation, and outcomes to inform leadership on the impact of Technical Trainer initiatives
• Stay informed about industry trends and best practices in learning and development, integrating innovative approaches into training programs

Preferred Qualifications

Experience in Technical Industry as a Trainer

Benefits

• WFH
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities