Technical Trainer

Summary

Join Huntress, a fully remote company founded in 2015, as its first Technical Trainer! You will play a pivotal role in developing and delivering engaging training programs for employees at all levels, using your expertise to enhance productivity and efficiency. Collaborate with internal teams to identify training needs and create customized learning paths. This position requires strong communication and presentation skills, experience in technical training, and a passion for helping others learn. Huntress offers a competitive salary, bonus, equity, and a comprehensive benefits package including 100% remote work, generous PTO, parental leave, and various other perks.

Requirements

• 6+ years of experience in technical training or a similar role
• Experience developing and delivering technical training programs
• Ability to effectively communicate technical concepts to both technical and non-technical audiences
• Experience creating and maintaining training documentation and materials
• Ability to work with remote teams and manage virtual training sessions
• Familiar with common SaaS productivity tools (such as Zoom, Slack, and Google Workspace)
• Excellent presentation and interpersonal skills with the ability to engage and motivate employees
• Strong understanding of adult learning principles and the ability to apply them to design trainings that are engaging and effective
• Ability to work independently, while also being a collaborative team player
• Passion for technology and helping others learn

Responsibilities

• Develop and deliver technical training programs for employees at all levels, including the executive level, ranging from group sessions to 1-on-1 training as needed
• Create and maintain high-quality training materials, such as documentation, presentations, and videos
• Evaluate and refine the effectiveness of technical training programs and continuously seek improvements
• Regularly assess the training needs of employees and departments to identify skill gaps and areas for improvement
• Assess and report on the effectiveness of training sessions, including individual and team progress
• Create customized learning paths for different roles and skill levels to guide employees' development
• Collaborate with subject matter experts to ensure that training content is accurate and relevant
• Stay up-to-date with the latest changes and updates to our core SaaS products
• Collaborate with other departments (HR, Finance, etc.) to ensure that training programs are aligned with the overall business strategy
• Gather feedback from trainees and stakeholders to continuously improve training programs and materials
• Manage relationships with external training providers and consultants, as needed

Benefits

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement to build/upgrade home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth