Remote Technical Writer

Summary

Join our UX/UI team in EMEA as a Technical Writer and take a customer-centric view towards documentation. Collaborate with product managers, engineers, and designers to identify documentation needs. Create, update, and maintain customer-facing documentation at DoiT Help Center and the Developer Hub.

Requirements

• 4+ years experience in writing, editing, and reviewing technical documentation for B2B SaaS products
• Proven ability to gather information from multiple channels, dive deep, and synthesize the information into a cohesive narrative
• Proven ability to operate with flexibility, in a fast-paced, constantly evolving team environment
• Self-organized and a self-motivated individual who is confident, thorough and tenacious
• Experience building documentation websites with static site generators and markup languages like Markdown/MDX; proficiency with docs-as-code tools like GitHub
• Understanding API best practices; familiar with API specs and documentation tools
• Excellent communication skills in English, both written and verbal

Responsibilities

• Become a subject matter expert in our product
• Create, update and maintain customer-facing documentation at DoiT Help Center and the Developer Hub
• Collaborate with Product managers, engineers, and designers to gain an in-depth understanding of our product portfolio, identify documentation needs and opportunities from a customer-centric view
• Manage multiple documentation tasks in any given sprint
• Contribute to other technical knowledge articles at DoiT
• Participate in tooling and process improvements

Benefits

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program