Remote Technical Writer

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EnergyHub

πŸ“Remote - United States

Job highlights

Summary

Join EnergyHub as a Technical Writer on a contract-to-hire basis to help solve internal and external gaps in knowledge and increase the overall understanding of our product. The initial contract period is 5-6 months, allowing time for transitions and knowledge exchanges before and after our technical writer’s leave. At the end of the contract period, this role could be extended to full-time status.

Requirements

  • 2+ years of technical writing in a SaaS environment and/or other relevant experience
  • Experience working with technical products and documenting SaaS SOPs
  • Experience working with a broad range of stakeholders and users
  • Familiarity with Atlassian products, specifically Confluence and Jira
  • Writing samples that show your ability to document complex technical products for a broader audience

Responsibilities

  • Follow the established documentation publishing process and standards that are applied to all documentation for the product
  • Maintain existing articles and create new content as needed in the online knowledge base
  • Work with subject matter experts across the company to create and deliver content based on product timelines and customer needs
  • Maintain training materials to support knowledge sharing within the company as well as with its clients and customers
  • Other duties as assigned

Benefits

  • 100% paid medical
  • 401(k) with employer match
This job is filled or no longer available