Remote Technical Writer
closedEnergyHub
πRemote - United States
Job highlights
Summary
Join EnergyHub as a Technical Writer on a contract-to-hire basis to help solve internal and external gaps in knowledge and increase the overall understanding of our product. The initial contract period is 5-6 months, allowing time for transitions and knowledge exchanges before and after our technical writerβs leave. At the end of the contract period, this role could be extended to full-time status.
Requirements
- 2+ years of technical writing in a SaaS environment and/or other relevant experience
- Experience working with technical products and documenting SaaS SOPs
- Experience working with a broad range of stakeholders and users
- Familiarity with Atlassian products, specifically Confluence and Jira
- Writing samples that show your ability to document complex technical products for a broader audience
Responsibilities
- Follow the established documentation publishing process and standards that are applied to all documentation for the product
- Maintain existing articles and create new content as needed in the online knowledge base
- Work with subject matter experts across the company to create and deliver content based on product timelines and customer needs
- Maintain training materials to support knowledge sharing within the company as well as with its clients and customers
- Other duties as assigned
Benefits
- 100% paid medical
- 401(k) with employer match
This job is filled or no longer available
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