Remote Technical Writer

Logo of interface.ai

interface.ai

πŸ“Remote - India

Job highlights

Summary

Join interface.ai as a Technical Writer to create comprehensive documentation for conversational AI products, leveraging your technical writing expertise to translate complex concepts into clear user-friendly content.

Requirements

  • Bachelor’s degree in Technical Writing, Computer Science, Engineering, or a related field
  • Proven experience as a Technical Writer, preferably in the software or technology industry
  • Excellent written and verbal communication skills
  • Strong attention to detail and ability to write in a clear, concise, and engaging manner
  • Proficiency in using documentation tools
  • Familiarity with version control systems (e.g., Git) and documentation platforms (e.g., Confluence)
  • Ability to understand and explain complex technical concepts to both technical and non-technical audiences

Responsibilities

  • Develop and maintain detailed documentation for all product flows and setups specific to each customer environment
  • Create user manuals, installation guides, API documentation, and other technical documents
  • Ensure all documentation is up-to-date with the latest product features and updates
  • Work closely with the engineering team to understand the technical aspects of our products and translate them into clear, concise documentation
  • Assist in the development of templates and standards for technical documentation
  • Conduct regular reviews and updates of documentation to ensure consistency and accuracy
  • Provide documentation support during customer onboarding and implementation phases
  • Continuously improve documentation processes and tools to enhance productivity and quality

Benefits

  • Remote First Policy
  • Comprehensive Insurance Policy

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