Technical Writer

Summary

Join VetsEZ as a full-time remote Technical Writer and contribute to the development, management, and expansion of knowledge management programs. You will collaborate with development teams, translating complex data integration and analysis concepts into user-friendly documentation, primarily for VA and healthcare projects. This role requires a technical background and proven ability to create high-quality technical documentation. Responsibilities include creating and maintaining various types of documentation, collaborating with data scientists, and developing training materials. The ideal candidate will possess a bachelor's degree, relevant experience, and proficiency in Microsoft Office tools. Benefits include medical/dental/vision insurance, 401k matching, a corporate laptop, PTO, federal holidays, training opportunities, and remote work options.

Requirements

• Bachelor’s degree in a relevant field (English, Journalism, Computer Science, etc.)
• 3+ years of experience in technical writing in IT environments
• Strong ability to translate technical requirements into clear documentation
• Proficient in Microsoft Office tools (Word, Excel, PowerPoint, etc.)
• Experience with Change Management and SDLC phases (functional, regression, performance testing)
• Proven ability to create and maintain technical documents (e.g., code deployment, training guides)
• Software development experience (hands-on or support role)

Responsibilities

• Create, edit, and refine IT-related documentation (manuals, reports, specifications, and presentations) with clarity and consistency
• Collaborate with Senior Data Scientists and Analysts to document data architecture, pipelines, and workflows
• Develop and manage communications on SDLC releases, policy changes, and data integration initiatives
• Conduct research and interviews with technical teams to ensure accurate, user-friendly documentation
• Create training materials, user guides, and process documentation to enhance knowledge sharing
• Support SDLC phases by developing and maintaining User Requirements, Functional Requirements, and Design Documents
• Ensure documentation alignment with project goals, proposing improvements for clarity and usability

Preferred Qualifications

• Experience with VA Health Portfolio or Informatics Product Line is a plus
• Background in Data Integration Modernizations, Secure Messaging, or Healthcare IT documentation preferred
• Familiarity with Summit Data Platform (SDP), VA Profile, or military personnel data is beneficial
• Ability to obtain a government clearance

Benefits

• Medical/Dental/Vision Insurance
• 401k with Employer Match
• Corporate Laptop
• PTO + Federal Holidays
• Training Opportunities
• Remote Work Options