Alpaca is hiring a
Technology Consultant

Summary

The job is for a Technology Consultant at Alpaca, a fast-growing fintech company. The role involves interfacing with enterprise customers to help scope and support product integrations from conception to launch. The candidate should have strong technical skills, problem-solving ability, and excellent communication skills.

Requirements

• Enterprise-level business project experience with strong process, analysis, design, and documentation skills
• Strong interpersonal skills with superior verbal and written communication skills for English speaking clients
• Demonstrated problem solving ability and attention to detail
• Strong tech background: RDBMS experience (we use Postgres), Familiarity with metabase is a plus, Experience with modern APIs (REST, Websockets, Server Sent Events), Experience with enterprise software implementations, Strong technical troubleshooting skills, Experience with issue management (JIRA) and API logging tools, Familiarity with Postman and curl requests

Responsibilities

• Driving product discovery to help formulate a product MVP as well as providing product demonstrations
• Supporting the integration project as the primary technical resource
• Providing any additional solutioning a partner needs completed such as implementing a new feature

Preferred Qualifications

• Sales and customer success background leading the customer’s experience through pre-sales and post-sales. Sales training / enablement experience is a plus
• Programming experience (we use Golang)
• Experience with version control (we use git)
• Experience with FIX protocol is a plus
• Familiarity with Readme, OpenAPI yaml specification and documentation best practices

Benefits

• Competitive Salary & Stock Options
• Benefits: Health benefits start on day 1. In the US this includes Medical, Dental, Vision. In Canada, this includes supplemental health care. Internationally, this includes a stipend value to offset medical costs
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card