Technology Director

Summary

Join Apply Digital as a Technology Director and lead technical delivery, mentor team members, and collaborate with cross-functional teams. You will provide strategic guidance to clients, define technical architecture, manage multiple delivery squads, and nurture client relationships. The role requires proven technology leadership experience, deep technical expertise, strong communication skills, and a solution-oriented approach. You will also contribute to business development and risk management. Apply Digital offers a hybrid/remote-friendly work environment, generous benefits, and a commitment to fostering a safe and inclusive workplace.

Requirements

• Communication Skills: Fluent English and Spanish
• Experience: Proven track record in a similar technology leadership role. Experience in commerce, platforms, and product delivery is crucial
• Consultancy Experience: Demonstrated experience in providing expert guidance and strategic advice to clients, managing diverse technology projects, fostering strong client relationships, and handling consultancy assignments with a solution-oriented approach
• Technical Expertise: Deep understanding of software engineering, system architecture, and project management. Proficiency in front-end, back-end, mobile, and platform engineering is essential
• Leadership: Demonstrated ability to mentor and cultivate the skills of team members, fostering a high-performance culture. Experience in managing complex projects and overseeing multiple delivery squads
• Strategic Thinking: Ability to contribute to the organization's strategic planning and decision-making at the executive level, ensuring that technology solutions align with business goals
• Business Development: Proven experience in identifying business opportunities and nurturing organic growth within an account or portfolio of projects
• Risk Management: Experience in identifying and managing a broad array of risks, including technical, staffing, scoping, and client relationship risks
• Client and Vendor Management: Excellent client-facing skills with an ability to build and maintain strong relationships. Experience in vendor selection and management, ensuring alignment with company strategy and project goals
• Communication: Outstanding communication and interpersonal abilities, with the capacity to foster trust and empowerment with clients, stakeholders, and team members
• Personal Qualities: A calm, positive, supportive, and solution-oriented mindset. The ability to promote a collaborative atmosphere within the team in the face of challenging and stressful processes

Responsibilities

• Oversight: Act as a technical delivery leader on the Account Leadership Team, overseeing the work of software engineers and other technical team members, with the goal of maintaining a high level of quality
• Mentorship: Mentor all technology team members, providing guidance and support for improving their contribution to the teams
• Collaboration: Collaborate with cross-functional teams to ensure that current and future technology initiatives align with business goals, providing technical expertise to support decision-making and problem-solving
• Technical Expertise: Define and be responsible for the high-level technical architecture and technology stack for an account or portfolio of accounts, delegating the implementation to staff and principal engineers. Guide and review the creation of documentation and other artifacts that present and communicate the architecture and topology of any technical solution
• Process: Define and manage the composition and division of responsibilities of multiple delivery squads within an account, ensuring that deadlines are met and dependencies between squads are correctly accounted for. Collaborate with the Head of Technology and Engineering Managers to facilitate the appropriate casting, training, and hiring to support delivery plans
• Client Management: Act as the primary client-facing representative of the Technology and Account Leadership Team, providing expert advice and nurturing relationships with both technical and non-technical stakeholders within client organizations. Leverage your knowledge and experience to build credibility and instill confidence, skillfully navigating the intricacies of organizational politics. Maintain regular communication with client stakeholders, creating an atmosphere of trust and empowerment, while ensuring client needs and expectations are not only met, but exceeded
• Business Development: Collaborate with the Client Services team to identify, uncover and nurture growth within an account or portfolio of projects, with the goal of delivering business value and opportunities for both the Client and Apply Digital
• Risk Management: Act as the primary escalation point both internally and externally, and work with the Program Manager to identify, prevent and mitigate risks that might impact the overall success of the engagement. Where appropriate, escalate issues and risk to the Head of Technology, CTO, and/or other members of the Senior Leadership Team
• Thought Leadership: Identify and select technical solutions that maintain and consolidate Apply Digital's position as a top global MACH delivery partner. This includes thought leadership and client education within the scope of their account or portfolio of projects

Benefits

• Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact
• An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe
• Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support
• Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being
• Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences
• Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both