Remote TELECOM PROJECT COORDINATOR

Summary

The Telecom Project Coordinator is responsible for managing multiple client orders, interfacing with sales agents and other staff members, and ensuring customer satisfaction. They must have a telecom background, excellent communication skills, and be able to manage multiple priorities in a dynamic environment. The company offers medical benefits, paid time off, paid holidays, 401K with employer match, and an AT&T discount.

Requirements

• Telecom background of at least 2 years
• Full-time position
• Ability to easily learn and use new software programs
• Excellent customer service skills
• Ability to manage multiple priorities and resources in a dynamic environment across various sites, and organize complex information
• Initiative with strong analytical and problem solving skills
• Strong analytical and decision making skills
• Strong verbal and written communications skills
• Ability to effectively communicate with internal and external customers
• Must display great attention to detail
• Comfortable making presentations and facilitating meetings

Responsibilities

• Act as the single point of contact and management for multiple client orders
• On-going client interaction, timeline and critical task management
• Coordination across multiple groups and resources
• Resolving order related issues
• Perform daily project tracking including resource management, equipment tracking and workflow supervision of multiple projects
• Collects and records documentation including customer set-up documents and implementation related information
• Create and execute project work plans and revises when appropriate to meet changing needs and requirements
• Summarizes progress of project and prepares interim and project completion reports
• Facilitates efficient and effective internal team and external customer meetings

Benefits

• Medical Benefits with optional supplemental services through AFLAC
• Paid Time-Off Plan
• Paid Holidays
• 401K with employer match
• AT&T Discount on personal mobile plan