AireSpring is hiring a
TELECOM PROJECT COORDINATOR

Summary

The Telecom Project Coordinator is responsible for managing multiple client orders, interfacing with sales agents and other staff members, and ensuring customer satisfaction. They must have a telecom background, excellent communication skills, and be able to manage multiple priorities in a dynamic environment. The company offers medical benefits, paid time off, paid holidays, 401K with employer match, and an AT&T discount.

Requirements

• Telecom background of at least 2 years
• Full-time position
• Ability to easily learn and use new software programs
• Excellent customer service skills
• Ability to manage multiple priorities and resources in a dynamic environment across various sites, and organize complex information
• Initiative with strong analytical and problem solving skills
• Strong analytical and decision making skills
• Strong verbal and written communications skills
• Ability to effectively communicate with internal and external customers
• Must display great attention to detail
• Comfortable making presentations and facilitating meetings

Responsibilities

• Act as the single point of contact and management for multiple client orders
• On-going client interaction, timeline and critical task management
• Coordination across multiple groups and resources
• Resolving order related issues
• Perform daily project tracking including resource management, equipment tracking and workflow supervision of multiple projects
• Collects and records documentation including customer set-up documents and implementation related information
• Create and execute project work plans and revises when appropriate to meet changing needs and requirements
• Summarizes progress of project and prepares interim and project completion reports
• Facilitates efficient and effective internal team and external customer meetings

Benefits

• Medical Benefits with optional supplemental services through AFLAC
• Paid Time-Off Plan
• Paid Holidays
• 401K with employer match
• AT&T Discount on personal mobile plan