Zeal Group is hiring a
Trading Platform Support Engineer

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Zeal Group

πŸ’΅ ~$180k-$230k
πŸ“Remote - Cyprus

Summary

Join Zeal Group, a leading online trading provider, as a Trading Platforms Support Specialist. Maintain and support operations in Trading Platforms environment, perform basic tests and upgrades, troubleshoot incidents, and monitor platform health.

Requirements

  • Ability to work in shifts by schedule
  • Experience in MT4/MT5 administration or other trading platforms
  • Trading support experience/exposure to trading protocols, FIX is a plus
  • Good knowledge and experience to work with Zabbix/Kibana
  • Knowledge of SQL (administrative knowledge will be considered an advantage)
  • Excellent knowledge of Windows Server OS and Hyper-V
  • Experience with Power Shell (or other script language)
  • Knowledge of TCP/IP protocols stack, routing and experience in diagnosing connectivity issues
  • Minimum 2 years of experience in an IT related professional field
  • Excellent problem solving and troubleshooting skills
  • Proactive and efficient with strong organizational skills
  • Ability to multitask and prioritize
  • Good spoken and written English communication skills

Responsibilities

  • Maintain and support operations in Trading Platforms environment (primarily MetaTrader 4 and MetaTrader 5), applications and application components
  • Perform basic tests, updates and upgrades to systems
  • Coordinate efforts with other teams to ensure continuity and consistency of support in a 24x7 environment
  • Troubleshoot trading system production incidents resulting from internal (proprietary software / systems) or external factors (markets, data feeds, telecommunication lines)
  • Monitor health and status of the platforms to ensure stable work of services and performance as expected

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