Training Center Instructor

Summary

Join Tessitura's Training Center as a part-time, work-from-home contract instructor. You will teach online courses on Tessitura software, focusing on ticketing, fundraising, and membership management. Responsibilities include grading student work, answering questions, and troubleshooting technical issues. The ideal candidate possesses proven Tessitura software expertise, particularly in fundraising, and experience teaching or training. Courses run monthly for three weeks, with a potential fourth-week extension. Compensation is $26/hour for approximately 30 hours per month. We are not currently interviewing candidates employed full-time at a Tessitura Network member organization.

Requirements

• Demonstrated knowledge of the Tessitura Software in the areas of study: Ticketing, Fundraising, or Membership (with an emphasis in the Fundraising functionality)
• Experience managing, updating, and using the Tessitura Software in the area of study
• Skill troubleshooting Tessitura configuration issues in the area of study
• Detail oriented and responsible

Responsibilities

• Grade and respond to student questions in a timely manner (during the business day, or by noon on the next business day when submitted after hours or on the weekend)
• Troubleshoot database connection issues
• Resolve Tessitura application errors or student configuration errors that prevent the student from progressing through the course
• Instructors will use their own computer
• Other duties as assigned

Preferred Qualifications

• Experience teaching or training adult learners
• Experience with a Learning Management System; Moodle preferred

Benefits

• Work-from-home
• $26/hour USD, approximately 30 hours per month