Instructional Designer

Summary

Join Care Access as an Instructional Designer, Clinical Education and contribute to the creation of high-quality learning materials for clinical and operational staff. You will design and develop engaging learning content, collaborate with subject matter experts, and utilize various multimedia tools and technologies. Responsibilities include creating e-learning modules, instructor-led training, and other educational resources. The ideal candidate possesses strong instructional design skills, experience with e-learning development tools, and excellent communication abilities. This remote position requires a Bachelor's degree and 3+ years of relevant experience. Occasional travel may be required.

Requirements

• Strong understanding of instructional design principles and adult learning theories, with the ability to apply models such as ADDIE, SAM, or Agile Learning to real-world learning scenarios
• Proficiency with e-learning development tools such as Articulate 360 (Storyline and Rise), Adobe Captivate, and other content creation platforms
• Skilled in multimedia integration, including graphics, video, voiceover scripting, and interactivity to enhance learner engagement
• Familiarity with Learning Management Systems (LMS) and experience formatting, uploading, and testing content for deployment
• Excellent written and verbal communication skills, with the ability to translate complex clinical or technical concepts into clear, accessible training materials
• Strong collaboration and interpersonal skills, with experience working cross-functionally with subject matter experts (SMEs), clinical staff, and education teams
• Effective time management and organizational skills, with the ability to manage multiple projects, meet deadlines, and adapt to shifting priorities
• Attention to detail and commitment to content accuracy, compliance, and instructional integrity
• Ability to work independently and within a team environment, in both remote and hybrid settings
• A growth mindset, with a willingness to receive feedback, stay current on learning technology trends, and continuously improve design practices
• Bachelor's degree in Instructional Design, Education, or a related field
• 3+ years of experience in instructional design, curriculum development, and e-learning content creation, preferably in healthcare, clinical research, or another regulated environment
• Demonstrated experience developing learning content using instructional design models (e.g., ADDIE, SAM) and adult learning principles
• Proficiency with e-learning authoring tools (e.g., Articulate 360, Rise, Captivate) and multimedia development software
• Experience collaborating with subject matter experts (SMEs) and cross-functional teams to translate complex content into engaging, accessible learning materials

Responsibilities

• Design and develop engaging, instructionally sound learning content for clinical and non-clinical staff, including e-learning modules, instructor-led training (ILT), virtual ILT (vILT), job aids, videos, and knowledge checks
• Design and develop study-specific training materials , including protocol overviews, procedural guides, and compliance-related modules, to support clinical research site staff in the execution of individual trials
• Collaborate with subject matter experts (SMEs) to collect content, define learning objectives, and transform technical or clinical information into clear, learner-friendly educational materials
• Create detailed storyboards and instructional plans that outline the flow, pacing, and structure of learning modules, ensuring alignment with adult learning principles and clinical education goals
• Utilize multimedia tools and technologies to enhance learning experiences by incorporating graphics, animations, audio, and interactive elements that support engagement and retention
• Develop e-learning content using authoring tools such as Articulate 360 (Storyline and Rise), ensuring materials meet accessibility, branding, and instructional design standards
• Conduct quality assurance reviews on instructional content to ensure consistency, accuracy, and adherence to design standards, regulatory requirements, and internal quality benchmarks
• Support learning evaluation and feedback processes , making data-informed updates to content based on learner input, performance metrics, and stakeholder recommendations
• Collaborate on Learning Management System (LMS) integration , including formatting, testing, uploading, and maintaining learning content within the LMS to ensure accurate deployment and user access
• Assist in triaging and debugging issues or reported errors in legacy courseware
• Assist in maintaining course catalogues, including properly documenting new releases, sunsets, and edits
• Manage multiple design projects simultaneously, meeting deadlines and coordinating with team members to maintain project timelines and delivery expectations
• Assist the Manager, Instructional Design, Clinical Education with various management and administrative tasks when delegated
• Stay current with industry trends, tools, and best practices in instructional design, clinical education, and digital learning. Apply new approaches to continuously improve learning strategies and outcomes
• Perform other duties as assigned

Benefits

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match