Training Consultant I - Orthopedics

Summary

Join ModMed, a fast-paced Healthcare IT company, as a driven Training Consultant I to train physicians and their staff on EMA Orthopedics, our revolutionary EMR software.

Requirements

• 2+ years experience in software training, implementation and/or relevant medical practice experience
• Demonstrates good problem-solving skills and effective decision-making abilities
• Possesses excellent written and verbal communication skills
• Empathetic communicator with a consultative approach - able to see things from other person’s point of view
• Ability to work independently as well as part of the training team
• Positive and personable attitude with a customer service focus
• Professional, patient and balanced approach to handling difficult customer situations
• Able to establish and maintain effective communication and relationships with customers and teammates
• Takes initiative in goal fulfillment and deadlines
• Excellent time management and organizational skills
• Basic knowledge of Apple products including Mac, iPad and iPhone
• Ability to easily learn new software

Responsibilities

• Train clients on the use of the features and functions of the service
• Establish rapport; gain and maintain credibility with diverse audiences
• Reporting software improvements and enhancements to software engineers
• Help our clients adopt best practices in using our solution to manage their practice

Benefits

• Comprehensive medical, dental, and vision benefits
• 401(k) with 50% matching contribution each payday of up to 6% of your compensation
• Generous Paid Time Off program
• Paid Parental Leave program
• Company paid Life and Disability benefits
• Flexible Spending Account
• Employee Assistance Programs
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning