Included Health is hiring a
Training Program Manager, Remote - Worldwide

Summary

The job is for a Training Program Manager at Included Health who will be responsible for designing, developing, and implementing learning solutions for various training programs. This role requires 5+ years of experience in the training industry, including at least 2 years managing programs, strong consultation skills, ability to manage projects through their lifecycle, and effective communication skills.

Requirements

• 5+ years experience in the training industry, including at least 2 years managing programs
• Subject-matter expertise in project management, program management, eLearning design and development, and the corresponding tools

Responsibilities

• Partner with stakeholders in CaPS, Quality, TAO, and Member Care to design, develop, and implement seamless onboarding, continuing education, and leadership development programs
• Drive measurable outcomes oriented around learner and member experience
• In partnership with stakeholders and other Training Program Manager(s)/Supervisor, Member Care Training, identify quantifiable goals to be met with training
• Evaluate the effectiveness of training programs and, in turn, the work of direct reports, through metrics such as Quality, MSAT, learner satisfaction, and learner assessments
• Act as a thought leader and consultant for stakeholders wherever learning is concerned

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
• Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
• 12 weeks of 100% Paid Parental leave
• Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
• Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
• 11 Holidays Paid with one Floating Paid Holiday
• Work-From-Home reimbursement to support team collaboration and effective home office work
• 24 hours of Paid Volunteer Time Off ("VTO") Per Year To Volunteer with Charitable Organizations